Plant Training Coordinator

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Reporting to the Regional Manager, HR, the Plant Training Coordinator oversees training in Operations, Quality, and technical roles. They ensure new employees complete induction requirements and current employees complete cross‑training and process‑change training, working closely with supervisors and managers. The coordinator collaborates with the HR Business Partner and Plant Leadership to maintain accurate training materials and aligns the plant’s training plan with Refresco NA’s.

They also stay updated on local and state training programs and incentives.

• Adhere to all health and safety policies/procedures, Good Manufacturing Practices (GMPs) and PPE requirements.
• Adhere to food quality and food safety as per the standard(s) provided by corporate, customer, and/or governing bodies (ex. SQF).
• Develop, plan, organize, deliver, and evaluate training activities focused on job competence and continuous improvement. Collaborate closely with site technical experts in operations, maintenance, and other technical functions to ensure effective training outcomes.
• Serve as the primary point of contact for plant employees, leadership, third parties, and during site audits for training requests and issues.
• Ensure proper use of the Learning Management System (Alchemy) to track and manage training. Accurately record training registers, certificates, and test/authorization results.
• Maintain training records for all employees including agency staff.
• Coordinate and schedule training together with plant leadership, plant HR Business Partner, Supervisors and Line Leads.
• Proactively develop, document, and maintain plant‑specific SOPs, ensuring they are shared with all levels of plant leadership.
• Work closely with corporate training manager (dotted line relationship) for guidance, coaching, and input on objectives.
• Collaborate with the corporate training manager and peers to determine where to focus specialized efforts in order to share expertise and resources across sites.
• Build a network within Refresco NA Operations and HR focused on training initiatives.
• Support department and line managers in identifying training gaps and assist in scheduling relevant training.
• Work within the constraints of the plant and Refresco NA budget for training.
• Assess training effectiveness to ensure incorporation of knowledge, skills, and techniques into employee work behaviours and processes. Ensure standardization of departmental training representatives/ facilitators.
• Document training procedures.
• Prepare and distribute training aids, instructional materials, handouts, evaluation forms and visual aids.
• Identify, apply for, and leverage State and Local training grants.
• Collaborate with local technical schools to meet training needs.
• Actively seek grant opportunities.

• Experience in high‑speed food/beverage manufacturing preferred.
• Proficient in Excel, Word, SAP and PowerPoint; experience with Alchemy or other training systems is a plus.
• Demonstrated training experience in a production environment combined with strong project‑management skills.
• Strong project management skills, understanding continuous improvement and lean manufacturing.
• Strong team player able to work across multiple functions.
• Ability to analyse and solve problems, results oriented.
• Ability to work under deadline pressures.
• Excellent interpersonal and communication skills, verbal and written.
• Leadership and facilitation: ability to lead training sessions and engage participants.
• Collaboration:
  
  teamwork skills with HR, Operations, Technical and external partners.
• Organizational skills: manage multiple training initiatives, track progress, maintain detailed records.
• Problem‑solving: assess training needs, identify gaps, develop solutions to improve employee competence and performance.
• Adaptability: adjust training programmes and approaches to changing plant needs, technologies or regulatory requirements.
• Project management: plan, organise and execute training projects, ensuring they are completed within time and budget constraints.

• Minimum High…