Lead of Logistics and Final QC; Burton James

Description

Burton James, recognized for its high-quality custom seating and home furnishings, is a privately owned, founder‑led company with a fast‑paced, entrepreneurial culture. We design, sell, and distribute luxury custom seating to interior designers and boutique/luxury retailers around the world.

Burton James seeks a Lead of Logistics and Final QC to own end‑of‑line quality, packaging, and outbound logistics for custom upholstered furniture. You will supervise Wrapping and Shipping, run final inspections and exit photography, and coordinate carrier pickups so pieces leave on time and arrive damage‑free. This role reports to the Supervisor of Build, Finish, and Logistics and partners closely with other factory leads and the front office.

Bilingual English and Spanish is highly preferred.

This individual embraces and supports our in‑person/on‑site work culture and embodies our company values of Ownership, Collaboration and Respect.

• Supervise daily Wrapping and Shipping operations, aligning work with the production schedule and carrier pickup windows
• Run final QC on every piece, approve ship readiness, and help drive fast rework when needed
• Maintain packaging standards that protect delicate fabrics and finishes, including labeling and documentation
• Generate and maintain shipping documents, wrap logs, and load schedules; confirm accuracy before release
• Coordinate carrier pickups and packaging workflow to hit ship targets; escalates delays to front office early
• Keep packaging materials and supplies in stock with simple, visible reorder points
• Oversee exit photography and product identification so records match work orders and customer expectations
• Update shared trackers for completions and shipping details
• Coach team members on safe handling and proper packaging techniques

• Play a pivotal role in our company’s transformation and growth
• Align with a growing company that operates in the luxury market
• Provide training and career development opportunities
• Offer 3 weeks paid time off and 6 paid holidays per service year
• Enjoy a high‑paced and collaborative work environment
• Receive up to 6% 401k employer contributions

• 2+ years of experience in shipping, logistics, or final QC in furniture or similar make‑to‑order manufacturing
• Hands‑on experience with packaging standards, labeling, documentation, and carrier coordination
• Meticulous eye for quality and detail; catches measurement discrepancies, finish issues, and necessary upholstery tailoring before shipment.
• Proficient with spreadsheets, label printers, ERP or production software, and shared drives
• Clear communication and cross‑department collaboration; bilingual in Spanish and English highly preferred
• Demonstrated ability to act as a point person on the floor—answering questions, guiding workflow, and supporting teammates without formal supervisory responsibilities.
• Experience training new team members on packaging standards, QC checkpoints, or shipping procedures.
• Able to read piece tickets and basic shop drawings to verify dimensions and finishes
• Physically able to move safely in a production environment and stage loads; forklift experience a plus

The physical demands described here are representative of those that are required by an employee to successfully perform the essential functions of this job.

• While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach with hands and arms.
• The employee must frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds with the assistance of team members. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus.
• Ability to work in open environment with fluctuating temperatures and standard lighting.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.

Starting base pay: $25.00 - $27.00+ per hour. Exact compensation may vary based on skills, experience, and location.