Lead of Logistics and Final QC

Join to apply for the Lead of Logistics and Final QC role at Ardmore Home Design, Inc.

Burton James, recognized for its high‑quality custom seating and home furnishings, is a privately owned, founder‑led company with a fast‑paced, entrepreneurial culture. We design, sell, and distribute luxury custom seating to interior designers and boutique/luxury retailers around the world.

Burton James seeks a Lead of Logistics and Final QC to own end‑of‑line quality, packaging, and outbound logistics for custom upholstered furniture. The incumbent will supervise wrapping and shipping, run final inspections and exit photography, and coordinate carrier pickups so pieces leave on time and arrive damage‑free. This role reports to the Supervisor of Build, Finish, and Logistics and partners closely with other factory leads and the front office.

Bilingual English and Spanish is highly preferred.

This individual embraces and supports our in‑person/on‑site work culture and embodies our company values of Ownership, Collaboration and Respect.

• Supervise daily wrapping and shipping operations, aligning work with the production schedule and carrier pickup windows.
• Run final QC on every piece, approve ship readiness, and help drive fast rework when needed.
• Maintain packaging standards that protect delicate fabrics and finishes, including labeling and documentation.
• Generate and maintain shipping documents, wrap logs, and load schedules; confirm accuracy before release.
• Coordinate carrier pickups and packaging workflow to hit ship targets; elevate delays to the front office early.
• Keep packaging materials and supplies in stock with clear reorder points.
• Oversee exit photography and product identification so records match work orders and customer expectations.
• Update shared trackers for completions and shipping details.
• Coach team members on safe handling and proper packaging techniques.

• Play a pivotal role in our company’s transformation and growth.
• Work at a growing company that operates in the luxury market.
• Access training and career development opportunities.
• Enjoy 3 weeks paid time off and 6 paid holidays per service year.
• Experience a high‑paced and collaborative work environment.
• Receive up to 6% 401(k) employer contributions.
• Medical, vision, and disability insurance.
• Paid paternity and maternity leave.
• Access to 401(k) matching.

• 2+ years of experience in shipping, logistics, or final QC in furniture or similar make‑to‑order manufacturing.
• Hands‑on experience with packaging standards, labeling, documentation, and carrier coordination.
• Meticulous eye for quality and detail; catches measurement discrepancies, finish issues, and necessary upholstery tailoring before shipment.
• Proficient with spreadsheets, label printers, ERP or production software, and shared drives.
• Clear communication and cross‑department collaboration; bilingual in Spanish and English highly preferred.
• Demonstrated ability to act as a point person on the floor—answering questions, guiding workflow, and supporting teammates without formal supervisory responsibilities.
• Experience training new team members on packaging standards, QC checkpoints, or shipping procedures.
• Able to read piece tickets and basic shop drawings to verify dimensions and finishes.
• Physically able to move safely in a production environment and stage loads; forklift experience a plus.

• Regularly required to talk or hear; frequently required to sit, stand, walk, and use hands to finger, handle or feel; reach with hands and arms.
• Must frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds with assistance of team members. Specific vision abilities required include close vision, distance vision, depth perception, and the ability to adjust focus.
• Ability to work in an open environment with fluctuating temperatures and standard lighting.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.

Starting base pay: $25.00 - $27.00+ per hour
. Exact compensation may vary based on skills, experience, and location.

• Seniority level:
  Mid‑Senior level
• Employment type:
  
  Full‑time
• Job function:
  Manufacturing, Product Management, and Supply Chain
• Industries:
  Wholesale Furniture and Home Furnishings, Furniture and Home Furnishings Manufacturing, Retail Furniture and Home Furnishings