Relationship Manager; Associate Director

Relationship Manager (Associate Director) - The Orchard

The Orchard is seeking a Relationship Manager (Associate Director) to act as a key liaison between Hip Hop, R&B, and Gospel label partners and internal teams. You will maintain strong, productive relationships, ensure successful campaign execution, and support real-time updates and deliverables. The ideal candidate has a deep understanding of and a proactive approach to product management in Hip Hop, R&B, and Gospel genres.

• Relationship Management
  :
  Maintain close relationships with label day-to-day teams, ensure clear communication and timely updates on project deliverables. Weekly visits to key clients.
• Campaign Coordination
  :
  Ensure all departments have the tools and support to execute campaign plans effectively.
• Communication
  :
  Share regular updates with internal and external parties on campaign progress, priority release schedules, and other key initiatives.
• Project Management
  :
  Keep plans and campaigns on track, respond quickly to action items, and maintain momentum.
• Campaign Execution
  :
  Ensure campaigns are executed to a high standard with attention to detail.
• Data-Driven Decision Making
  :
  Use reports and data to adapt to emerging trends and fan activity, adjusting campaigns as needed.
• Goal Setting
  :
  Work with the Relationship Lead to build benchmarks and set campaign goals at project start.
• Artist & Campaign Insights
  :
  Stay informed on high-performing and developing artists, identifying opportunities to increase visibility and performance.
• Company Knowledge
  :
  Serve as a reliable source about company processes to ensure smooth campaign execution.
• Catalog Optimization
  :
  Help optimize label catalogs, especially around key tentpole moments.
• Problem-Solving & Flexibility
  :
  Tackle problems as they arise, finding creative solutions to keep projects moving forward with flexibility in support of label needs.
• Performance Reporting
  :
  Regularly prepare high-level performance reports on label, artist, and campaign results for the team.

• Experience
  :
  Minimum of 5 years in project management or campaign coordination. Prior experience product-managing directly with labels, third-party agencies, or artist management teams is preferred.
• Analytical Skills
  :
  Proficiency in analytics tools to track and interpret release performance, trends, and metrics.
• Communication
  :
  Excellent verbal and written communication skills, capable of serving as a key liaison between artists, labels, internal teams, and external partners.
• Organization
  :
  Ability to stay organized in a fast-paced environment, meet deadlines, and resolve challenges quickly.
• Project Management
  :
  Exceptional organizational skills to manage multiple complex projects and priorities; attention to detail and ability to multitask and prioritize to tight deadlines.
• Proactivity
  :
  Proactive with a problem-solving mindset and initiative.
• Software Proficiency
  :
  Familiarity with release management software and project management platforms; proficient in Microsoft Office and Google Workspace; adaptable to new programs.
• Motivation
  :
  Passion for the music business and a desire to build a career in the industry.

• A collaborative, global community where you can channel your passion every day.
• A modern office environment designed to foster productivity, creativity, and teamwork.
• Access to resources such as the Counsel of Equity & Progressive Action (CEPA) to advance fair and inclusive spaces for all.
• Comprehensive benefits including medical, dental, vision, life & disability coverage, and 401K with employer matching.
• Voluntary benefits including identity protection, mental health resources, fertility coverage, paid leave for childbirth or bonding, caregiver leave, and programs for loved ones with developmental disabilities and neurodiversity.
• Investment in your professional growth and development.
• Opportunities to accelerate progress, disrupt, and shape what happens next.
• Time off for a winter recess.

The Orchard is a leading music distribution company operating in 45 markets worldwide, distributing music from independent artists. We partner with labels of all sizes to make music and video available across hundreds of digital and physical retailers. The Orchard focuses on a comfortable, social, and engaging environment to encourage productivity and creativity.

We are an equal employment opportunity provider, committed to a diverse and inclusive workplace. California-based applicants have rights under California law. See our California Recruitment Privacy Policy for details.

The anticipated base salary is provided as a range and may vary based on qualifications, experience, and location.

$70,000 - $80,000 USD

• Director

• Full-time

• Management and Marketing
• Industries
• Entertainment Providers

Note:

This refined description excludes extraneous job-board snippets and keeps only relevant, job-focused content with proper structure.