Sr Communications Specialist

Overview

Avalon Bay Communities, Inc., an equity REIT, has a long‑term track record of developing, redeveloping, acquiring and managing distinctive apartment homes in some of the best U.S. markets, and delivering outsized, risk‑adjusted returns to shareholders. With equal parts experience and vision, we’ve established a leadership position rooted in our purpose of creating a better way to live and that is always focused on building value for the long term.

Creating a better way to live is the purpose that binds Avalon Bay associates. We take that purpose seriously and expect you will as well. By focusing on collaboration, innovation, and taking ownership of our choices and actions, we act in ways that focus on creating value for our customers, investors and associates. Your positive, professional, and consistent personal interactions make Avalon Bay a great place to work.

The Senior Communications Specialist is responsible for managing and developing communications to foster a positive and informed workplace with the goal of aligning associates with organizational objectives, strategies, and activities.

• Develop and implement internal communication plans and strategies to ensure consistent messaging and engagement across all departments and levels of the organization.

• Collaborate with various teams to create content for internal communications, including memos, presentations, and announcements.

• Monitor feedback and analytics to continuously improve internal communication effectiveness and adjust strategies as needed.

• Manage communication channels such as intranet, internal social platforms, and email distribution lists to reach employees effectively.

• Organize town hall meetings, employee events, and other communication initiatives to foster a sense of community and inclusion.

• Prepare regular reports on the impact and effectiveness of communication initiatives and present findings to stakeholders and management.

• Leads communication‑related projects by directing project teams and reporting the status of projects to leadership.

• Coaching and guiding the organization on best practices and utilization of internal communication tools.

• All other tasks as assigned by the manager.

• Bachelor’s degree in Communications, Journalism, English, Public Relations or related field preferred.

• None required.

• Minimum of 2 years of multi‑family property management experience preferred.

• Minimum of 6 months of cross‑functional exposure with other departments within Avalon Bay preferred.

• Reads and writes English as demonstrated by clear and concise written and verbal communications.

• Ability to develop in depth communications tailored for different audiences and across multiple communication channels.

• Proficient in using project management tools and communications platforms.

• Ability to collaborate effectively with executives, peers, and cross‑functional teams.

• Familiarity with collaborative platforms, preferably SharePoint.

• Assists in the organizing and creation of the monthly RS Leadership Call presentations. Communicates with presenters to ensure information is relayed clearly and accurately.

• Ability to help write and review content for the Sales & Service SharePoint site. Has working knowledge of maintaining an AVB SharePoint site. Organizes regular audits of the site to ensure relevancy of existing content. Tracks and communicates new content on a regular basis to onsite teams.

• Serves as a member of the Sales & Service Engagement Committee that develops and implements portfolio‑wide strategies and programs to improve sales and service performance. Assigned to different project work groups such as: GREAT Celebration, RS Leadership Series and RS Directors Meetings.

• Performs basic Microsoft Office applications such as word processing, spreadsheets, and presentations.

• Demonstrates a proven knowledge of on‑site policy and procedure.

• Normal office environment.

• Normal office environment.

• Satisfactory completion of AVB’s new hire orientation within 30 days…