Lead Outreach Worker

Job Details:

Job Location:

Epworth Drop-In Center
- Normandy
- St. Louis, MO, Salary Range: $45000.00 - $45000.00

Salary, Job Description

This individual is responsible for implementation of the Street Outreach Program; providing coordination of services for homeless, runaway, and at-risk youth up to the age of 21 by developing linkages with and collaborating with community service providers.

This position demonstrates commitment to the mission, vision and values of the agency by engaging in respectful, cooperative relationships with customers (i.e. clients, employees and external stakeholders); being accountable for providing services and ensuring safety to customers while empowering customers in achieving the agency mission.

• Provide supervision, guidance and direction of the day-to-day operations of street outreach and Drop-In Center services.
• Hire, train, supervise, and evaluate staff and volunteers as applicable; setting and monitoring performance expectations to ensure agency and departmental goals are met.
• Deliver presentations and distribute written information about the Street Outreach Program in an effort to reach the target population for Street Outreach Services.
• Work as a partner in the community; building and maintaining relationships with community resources and overseeing the coordination of SOS volunteers.
• Develop and maintain knowledge of programs in the St. Louis area that could be used as resources for youth.
• Record data, outcome measurement and other significant information into ETO and other required database systems to show the effectiveness of the Street Outreach Program.
• Maintain case files in accordance with agency policy, guidelines, and funder requirements.
• Create and update resource manuals, training curriculum, and other tools pertinent to providing effective services to Street Outreach clients.
• Link homeless, runaway and at-risk youth to food, clothing, hygiene products, shelter, housing resources and other appropriate programs and resources as needed.
• Acquire, maintain, and manage donations and supplies for the Epworth Older Youth Services’ Drop-In Center, ensuring expenditures do not exceed budget limits.
• Organize and plan recreational and educational activities for the Epworth Older Youth Services’ Drop-In Center. Development of the monthly Drop-In Center training and activities calendar.
• Provide crisis intervention services to homeless, runaway, and at-risk youth. Conduct individual assessments and counseling with clients.
• Provide or manage direct service to clients; demonstrate an unwavering commitment to empowering clients in reaching identified treatment and personal goals and confronting problems in a constructive manner.
• Build rapport and establish trust with homeless, runaway, and at-risk youth. Ensure a Strength-Based Treatment approach is utilized with clients.
• Facilitate and attend meetings in the community for networking and informational purposes; attend meetings in the community with clients as needed; take youth to community appointments as necessary.
• Adhere to policies and procedures inclusive of, but not limited to, attendance, program/department specific procedures, workplace safety, code of conduct, training requirements, social media, and confidentiality.
• Provide guidance and direction to subordinates, including setting performance standards and monitoring performance to ensure staff is held accountable for client/program/departmental goals and services; and that customer safety is met.

Outreach workers and PRN youth advisors; student interns and volunteers as needed.

• Bachelor’s degree in social work, drug and alcohol education, counseling, psychology, sociology, or criminal justice.
• K…