Unit Secretary- Med​/Surg - Unit - Nights

Job Description

Make a difference every single day!

Cedars-Sinai Marina del Rey Hospital and its staff aim to exceed the expectations of our patients, their families and the community with a service-oriented attitude. We seek excellence, courtesy, teamwork, respect, communication and enthusiasm in our future colleagues. If you are looking for exciting career opportunities with growth potential, come and join the team at Cedars-Sinai Marina del Rey Hospital!

The Unit Secretary provides indirect patient care in the assigned department. They implement instructions from physicians and nursing staff. The Unit Secretary demonstrates effective communication and customer service skills with patients, family members, physicians and other Cedars‑Sinai Marina del Rey hospital departments. The Unit Secretary performs a variety of administrative activities or tasks specific to the unit needs and acts as a receptionist for the unit, answering and relaying patient calls, accepting and relaying other communications.

• Communicates appropriately and clearly to charge nurse, coworkers, and physicians. Consults other departments, as appropriate, to provide for an interdisciplinary approach to the patients’ needs.
• Collaborates with administrative assistant with ordering supplies. Assists in cost containment through appropriate ordering and conserving of supplies and equipment.
• Interacts professionally with patients and their families and provides explanations and verbal reassurance as necessary. Maintains age specific safety precautions.
• Obtains appropriate nursing staff to assist physicians in the care of the patient.
• Answer’s telephone and intercom in a polite manner and communicates information to the appropriate personnel or family.
• Manages and operates equipment safely and correctly.
• Participates in performance improvement activities.
• Maintains compliance with all regulatory requirements, nursing and hospital policies and procedures and standards, including infection control, safety regulations and guidelines.
• Manages inventory of Voalte phones, chargers and iPads.
• Ensures that all patient calls and call lights are answered in a timely manner, triage calls or patient requests to the appropriate person, or escalates to the charge nurse, if necessary.
• Attends all required CSMDRH education sessions.
• Maintains a clean and organized workstation at all times.
• Maintains patient confidentiality at all times.

Education:

High School Diploma/GED, minimum

Bachelor's Degree, preferred

Experience:

One (1) year of experience in an acute care hospital, minimum

Licenses/Certifications:

BLS, Minimum