Grooming Salon Manager

Job Purpose

As a Pet Stylist at Petco, you will be responsible for providing professional grooming services to our valued customers' pets. With your expertise and attention to detail, you will ensure that each pet receives exceptional care, leaving them looking and feeling their best.

• Under moderate to limited supervision, perform professional grooming services including bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning, according to pet parent instructions and adhering to breed standards and company policies.
• Operate and maintain grooming instruments such as clippers, blades, shears, brushes, and dryers.
• Prioritize pet well‑being and safety, monitor for discomfort, illness, or injury, and report concerns to pet owners and store management.
• Evaluate individual pet needs considering coat type, skin conditions, and temperament.
• Interact professionally with pet parents, provide optimal customer service, address inquiries, offer recommendations, and resolve questions.
• Educate pet parents on grooming maintenance and at‑home care to promote pet well‑being.
• Maintain a safe and clean grooming area and salon: disinfect, sanitize tools and equipment, perform daily and weekly cleaning duties, and complete additional maintenance tasks such as cleaning air filters, vents, and drains.
• Apply Petco grooming policies, standards, and guidelines to ensure safety, quality, and consistency throughout the salon.
• When necessary, train, support, or supervise entry‑level trainees in the absence of a Grooming Salon Leader.

• Completion of the Pet Stylist Apprentice program with Petco, or prior experience as a professional groomer and/or completion of a technical grooming training program.
• High‑school diploma or GED preferred but not required.
• Independent judgment and problem‑solving ability to handle routine to moderately complex grooming situations.
• Results‑driven commitment to productivity, performance, and ownership of the grooming role.
• Strong attention to detail and high standards for grooming services.
• Genuine passion for animals and desire for a grooming career.
• Expert knowledge of various dog breeds, grooming requirements, common health issues, and behaviors.
• Proficiency in breed‑specific cuts, styling techniques, and grooming standards.
• Strong verbal and written communication skills with pet parents and grooming team members.
• Able to handle pets of all sizes and temperaments with care and empathy.
• Availability to work weekends, evenings, and holidays as required by the grooming schedule.

• $500.00 Sign‑on Bonus paid after 90 days of employment.
• $1,000.00 Retention Bonus paid after 1 year of consecutive employment.
• Competitive base pay.
• Medical, dental, vision and more.
• 401(k) and more.
• Paid Time Off.
• Petco Discounts.
• All required supplies & equipment (brushes, nail trimmers, clippers, blades, shampoo, sprays, tools). State‑of‑the‑art equipment including bathing system, kennels, tables, and dryers.
• Career development and growth opportunities such as Grooming Salon Leader, Grooming Mentor, and Grooming Instructor.

The majority of duties are performed indoors in the grooming salon, involving bending, kneeling, lifting up to 30 pounds, and standing for extended periods. Exposure to heights may occur when using a two‑step ladder or other tools such as vacuums for cleaning and maintenance. The environment can be noisy and wet. Time is spent in direct contact with pet parents and their dogs.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.