Quality Manager

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The Quality Engineering Manager is responsible for ensuring total quality conformance for all products processed rseeing the entire product lifecycle—from raw material receipt through molding to final shipping—this role serves as the Lead ISO Registrar Representative. The Manager maintains the QT9 QMS, oversees the Metrology Department (Keyence/Measur Link), and drives a high-performance culture rooted in continuous improvement, safety, and supplier excellence, directly reporting to VP Operations.

• Product & Process Control
• Total Quality Conformance
  :
  Ensure all incoming materials, work-in-progress (WIP), and finished goods meet rigorous specifications, including packaging and shipping standards.
• Production Oversight
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  Review molding line outputs for conformance; execute First Piece and Last Article (LA) inspections.
• Testing & Metrology
  :
  Conduct functional testing on production parts and maintain the integrity of inspection databases, including Measur Link, Keyence, and CMM programs.
• Engineering Collaboration
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  Review and approve new products and engineering changes; oversee the submission of PPAPs and other customer-mandated documentation.
• Quality Management System (QMS) & Compliance
• ISO Leadership
  :
  Serve as the Lead ISO Registrar Representative and Subject Matter Expert for ISO 9001, IATF 16949, and ISO 14001.
• System Administration
  :
  Manage all aspects of the QT9 QMS, including user permissions, document control, and training assignments.
• Audit Management
  :
  Lead the internal audit schedule, assign audits, and review/approve results as the Lead Internal Auditor.
• Safety & Regulatory
  :
  Monitor SDS documentation, update floor safety notebooks, and identify potential hazards to ensure workplace standards exceed compliance.
• Technical Methodology
  :
  Partner with Product Engineering to implement APQP, PPAP, and robust root-cause analysis methodologies.
• Supplier & Material Management
• Inbound Quality
  :
  Define vendor acceptance plans and track material certifications from the sampling phase through full production.
• Vendor Relations
  :
  Partner with Purchasing and Manufacturing to manage supplier performance; issue non-conforming material reports and approve supplier Corrective Actions (CA).
• Outside Processing
  :
  Coordinate quality standards with outside processors, including machining and heat treatment providers.
• Gage Management
  :
  Oversee the selection, calibration, and tracking of all inspection gages.
• RMA, Warranty, & Environmental Stewardship
• Returns & Warranty
  :
  Evaluate warranty claims and RMA requests; verify the quality of restocked items and coordinate their disposition.
• Waste Management
  :
  Track waste generation, ensure disposal via approved facilities, and submit required environmental reports to regulatory agencies.
• Continuous Improvement & Data Analytics
• Problem Solving
  :
  Lead cross-functional teams to resolve internal and external quality issues. Initiate CAPAs and collaborate with operators to develop quality alerts and process control charts.
• Reporting
  :
  Generate daily quality metrics, specifically tracking scrap rates, case management and warranty metrics, and root causes.
• Operational Excellence
  :
  Identify and lead lean initiatives to drive efficiency, eliminate waste, and foster a culture of permanent improvement across the organization.

• Bachelor's Degree in Mechanical, Industrial, Manufacturing Engineering or a related technical field.
• Substantial experience in Quality Management within a manufacturing environment (Automotive or Heavy-Duty Trucking preferred).
• High proficiency in QT9 QMS, Measur Link, and Keyence inspection systems.
• Certified Lead Internal Auditor (ISO 9001 or IATF 16949); ASQ certifications (CQE or CMQ/OE) are highly desirable.
• Expert-level understanding of PPAP, APQP, and root-cause analysis.
• Advanced ability to interpret complex product drawings/blueprints and develop associated test methods for internal and external manufacturing.
• Maintain a strong shop floor presence, providing direct support to production associates through active coaching, technical guidance, and the timely disposition of materials.
• Proven track record of partnering effectively with cross-functional teams, including Purchasing, Materials, and Manufacturing.

Mid‑Senior level

Full‑time

Quality Assurance

Truck Transportation