Regulatory Compliance & Data Quality Analyst

Regulatory Compliance & Data Quality Analyst

Our organization is seeking a Regulatory Compliance & Data Quality Analyst to support critical telecommunications and broadband programs. This role combines regulatory compliance, data analysis, quality assurance, and operational problem-solving. The successful candidate will help ensure customer enrollment, eligibility, and reporting data is accurate, complete, and compliant with program requirements. The Analyst will investigate data and operational issues, identify root causes, collaborate with stakeholders, and drive the resolution of compliance-related exceptions.

Key Responsibilities

• Develop a thorough understanding of program regulations and compliance requirements.
• Apply eligibility, enrollment, reporting, and validation rules to operational processes.
• Monitor compliance with regulations and identify potential risks.
• Support audits, compliance reviews, and regulatory reporting activities.
• Review customer records, transactions, and inbound data files to identify anomalies.
• Investigate processing errors, validation failures, and exception reports.
• Determine root causes across internal systems, agency interactions, and third-party vendor activities.
• Partner with Compliance, Operations, Technology, and Business teams to coordinate remediation efforts.
• Validate program transactions, reports, and data outputs to ensure data quality.

Required Qualifications

Education:

Bachelor's degree in Business, Data Analytics, Information Systems, or a related field, or equivalent professional experience.

Experience:

Experience in data analysis, operational troubleshooting, or regulatory compliance verification.

Technical

Skills:

Strong proficiency in data investigation, identifying trends within large datasets, and utilizing spreadsheets or reporting tools for root-cause analysis.

Preferred Qualifications

• Experience supporting regulatory or compliance-driven programs within highly regulated industries.
• Knowledge of quality assurance methodologies and data validation controls.
• Telecommunications industry experience.
• Experience with exception management or error investigation.

Ideal Candidate Profile

The ideal candidate possesses an investigative mindset, seeking to understand why systems or processes fail and where issues originate. This individual takes ownership of identifying root causes, driving resolution, and continuously improving processes rather than simply escalating issues to others.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including Clearly Rateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.

Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

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