Leasing Consultant

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The purpose of the Leasing Consultant is to lease apartments, retain residents through customer service, and handle administrative and financial responsibilities for the assigned community.

• Follow leasing procedures on a daily basis.
• Manage availability guidelines and review leasing follow‑up weekly.
• Receive incoming phone calls from prospects in a professional and welcoming manner and entice them to visit the community.
• Visually inspect the entire property daily for cleanliness and overall appearance.
• Lease apartments to qualified prospects and schedule move‑ins to minimize rent loss.
• Escort future residents to an apartment home and all amenity areas.
• Drive a golf cart or walk with prospects.
• Prepare all paperwork needed before submitting lease files for verification.
• Verify applications and process files quickly through phone calls and correspondence, submit to manager for approval, and set up file for move‑in.
• Turn in traffic and phone recap weekly to the Community Director.
• Follow up with each visitor within 24 hours via personal phone call and send a personal note/e‑mail within seven days of their visit.
• Complete any other projects or assignments given by Community Director or Regional Director.

• Conduct move‑in, move‑out and turnkey inspections and follow through with any concerns.
• Maintain key closet procedures to ensure proper control of access and security on the property.
• Receive and acknowledge resident notices and prepare files.
• Maintain dress code as outlined in the policy manual and ensure Leasing Team adheres to the policy and uniform schedule.
• Assist in Lease renewal procedure by completing renewal printouts, contacting residents 75 days before term end, sending renewal letters, typing new leases, and following up on promises made at renewal.
• Assemble move‑in packages and keep all filing current.
• Operate office alarm system in conjunction with opening and closing the office.
• Deliver thorough move‑in presentation to new residents.
• Calculate daily rent, prorate charges, late fees and percentages.
• Write up all maintenance requests upon receipt.

• Ability to effectively communicate with people and maintain a professional image.
• Strong organizational and verbal skills with excellent customer service orientation.
• Assertive attitude and ability to effectively "close" a sale.
• Must pass a drug screening test and possess a valid Driver's License.
• Experience in leasing properties to prospective residents and managing current residents; experience using Knock, One Site, and AIRM.

Community Director, Assistant Community Director

Non‑exempt. Paid coefficient overtime for all hours worked over 40 each week.

Our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, residents and communities can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or protected veteran status.

We are an Equal Opportunity, affirmative action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply.

While performing the duties of this job, the employee is regularly required to use hands to finger, type, handle or feel objects, talk and hear. The employee is frequently required to stand; walk; reach with hands and arms; climb; stoop; and squat. The employee is intermittently required to sit. Incumbents must be able to physically access all exterior and interior parts of the property and amenities and lift up to twenty (20) pounds independently.

I acknowledge that I have read and fully understand the above requirements, which are part of my job responsibility as Leasing Professional for Titan Corp. I also certify that I am able to perform these duties. I understand Titan Corp has the right to amend or revise,…