Property Manager - Property Group

Progress Property Group, Inc. is seeking a dedicated, energetic, and experienced Property Manager to oversee the daily operations of our 174-unit residential community in Cottleville, MO, and some commercial space.

Salary Range: $65,000 - $70,000 + bonus

JOB SUMMARY :
Responsible for leasing, marketing, and maintaining all residential properties. Responsible for all day-to-day operations, overseeing and enhancing the value of the property.

Job Responsibilities:

• Ability to understand financial goals, operate asset in owners’ best interest in accordance with Policies & Procedures Manual
• Maintain accurate records of all community transactions and submit on timely basis (i.e. rent rolls, delinquency reports, move-in/move-outs, etc.)
• Prepare annual budgets and income projections in a timely and accurate manner
• Generate necessary legal action, documents and process in accordance with State and Company guidelines
• Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance.
• Ensure that A/P invoices are submitted to accounting for payment.

Leasing

• Ensure property is rented to fullest capacity
• Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to be able to give up-to-date and proper information when requested by others.
• Represent the company in a professional manner at all times
• Greet prospects and qualify by covering all criteria.
• Conduct professional showings and present property. Apply product knowledge to client needs by communicating features and benefits; close the sale
• Immediately record all telephone and in-person visits on appropriate reports
• File guest cards and maintain according to established procedures
• Inspect models and available “market ready”units to ensure they meet company standards
• Monitor on-line applications
• Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements
• Process applications for approval. Secure new resident’s signatures on appropriate paperwork prior to move-in. Orient new residents to community.
• Ensure apartment is ready for resident move-in on agreed date
• Immediately follow up on prospects that did not close and attempt to close sale again.

Marketing

• Participate in outreach marketing activities on a regular basis to obtain prospective residents.
• Develop and distribute newsletters, pamphlets, flyers, etc.
• Assist in placing, removing/updating banners, balloons, bandit signs, flags, etc.
• Manage web site and make sure all features are functioning and up to date. Make sure current promotions are displayed correctly. Develop ways to increase web site traffic.
• Maintain prospect data base and do post card and Email marketing.
• Manage and maintain social media. Make regular and effective posts keeping in mind content is important.
• Facebook
• Twitter
• Instagram
• Google
• Internet advertising ( i.e. Google Ads)
• Monitor and manage Internet Listing Services , paid ( ) and unpaid
• Monitor and manage on-line reviews
• Develop and manage videos (web site & You Tube)
• Conduct market surveys and shop competitive communities.

Administrative

• Master a complete understanding of company software
• Assist in preparing company policies and procedures and properly maintain policy and procedures manuals.
• Ensure all leases are prepared accurately and completely
• Properly maintain resident files
• Distribute all notices to residents

Resident Retention

• Deal with resident concerns and requests on timely basis to ensure resident satisfaction with management
• Develop and implement resident retention programs (i.e. resident functions, special promotions, monthly newsletters, etc.)
• Consistently and fairly implement policies of the community

Maintenance

• Maintain community appearance and ensure repairs are noted and completed on a timely basis. This requires regular community inspections and tours.
• Ensure that models and market ready apartments are walked daily and properly maintained
• Schedule maintenance and coordinate with resident
• Ensure that all service requests are recorded and communicated properly to maintenance providers.
• Inspect maintenance jobs to ensure completeness and quality of work
• Continually search for service providers who provide the best service and least cost
• Maintain maintenance logs by unit for accurate history
• Budget and plan for routine maintenance and updates