Barista

some perks of joining PJ's include

• Ongoing Management and leadership training opportunities
• Employee retail and shift discounts
• Prize opportunities through national contests
• Local, regional, and national awards and recognition

Phyllis Jordan, a pioneer in the coffee industry, founded PJ’s Coffee of New Orleans in 1978 and demonstrated that better beans, superior roasting techniques, and pure passion for the art of coffee making mattered. In 2008, the company was purchased by New Orleans natives and brothers, Paul, Steven, and Scott Ballard. PJ’s Coffee serves a wide variety of hot, iced, and frozen coffee beverages using only the top 1% of Arabica beans, as well as organic tea and fresh breakfast pastries.

PJ’s Original Cold Brew™ Ice Coffee is brewed daily using a special cold‑drip process that protects the flavor and strength of the beans while producing a coffee that is two‑thirds less acidic – a process and technique developed by its founder and used for more than 40 years at all PJ’s locations. Bags of whole‑bean coffee and single‑serve cups of PJ’s Coffee are available for sale in‑store and online.

With more than 145 operating stores, including four international locations, PJ’s Coffee continues to grow in the U.S. and abroad.

The barista is responsible for being the master craftsman of all beverage and food items offered by PJ’s Coffee. They create a positive environment for customers and staff, and provide consistently fast, efficient, and friendly service. The barista protects the reputation of PJ’s brand and of the specific store. They must exhibit impeccable customer‑service skills, product knowledge, safe‑work practices, and a commitment to PJ’s core values.

The role requires a dedication to personal growth and the intention to advance within the company.

• Present a positive image of PJ's customers and coworkers
• Proactively suggest new beverages, drink enhancements, snacks, and pastries to improve the overall experience and knowledge of customers.
• Prepare all beverages and food to meet PJ’s Coffee specifications and customer satisfaction.
• Ensure that the store offers excellent customer service through effective staff operation and physical upkeep.
• Follow cash handling procedures accurately.
• Maintain sanitary, safety, and aesthetic standards by completing daily shift checklists and monitoring par levels.
• Alert management to operational needs, equipment failure, and necessary improvements.
• Enforce and abide by company policies, procedures, and safety rules.
• Attend training sessions designed to increase coffee knowledge and work skills, and apply that knowledge to operations.

• Barista experience is OK, but not required. You will be trained in the PJ’s ways of serving the best cup of coffee in town.
• Outgoing and engaging personality.
• Exceptional communication and relationship‑building skills.
• Ability to multi‑task and work in a fast‑paced, team environment.
• Ability to communicate through different channels, including email, phone, project‑management software, and conference calls (if necessary).

USD 7.25 – 12.00 per hour

• Flexible schedules
• Enjoyable work environment with supportive management
• Employee incentives
• Growth potential

“Working at PJ’s makes you appreciate the existence of local, community‑based coffee shops. Most customers have been going there for years and their children follow suit. They feel comfortable and often end up spending a few hours or more daily at the cafe. Coworkers are trustworthy and hardworking and are all fully capable of handling a large volume of customers on their own.

The manager goes out of his way to make sure his employees are well educated about their job so as to better appreciate it.”