Shift Manager

This position is with an independently owned and operated McDonald’s franchise restaurant. The franchisee is a separate company and employer from McDonald’s USA and is solely responsible for employment matters at this restaurant, including hiring, discipline, supervision, staffing, scheduling, and termination.

McDonald’s USA does not control employment decisions at this restaurant and will not receive your employment application or participate in the hiring process.

A Shift Manager plays an important role in the daily success of the restaurant. You will lead Crew Members during your shifts, help deliver a great customer experience, and make sure the restaurant operates safely, efficiently, and according to McDonald’s standards.

This is a great opportunity for someone who enjoys working with people, solving problems, and taking on leadership responsibility in a fast-paced environment.

Whether you already have leadership experience or are ready to take the next step in your career, we provide training and development opportunities to help you grow.

Depending on eligibility, position, and location, benefits may include:

• Flexible scheduling
• Paid time off or paid sick time
• Health insurance for eligible employees
• Early access to a portion of your earned wages
• Education assistance through Archways to Opportunity
• High school completion programs
• Upfront college tuition assistance
• English language courses
• Leadership training and development
• Opportunities for advancement

Shift Managers provide leadership during assigned shifts to help ensure customers receive fast, accurate, and friendly service while maintaining strong standards for Quality, Service, and Cleanliness.

Responsibilities may include:

• Leading Crew Members during assigned shifts
• Planning and organizing each shift
• Assigning positions and responsibilities to Crew Members
• Monitoring performance throughout the shift
• Coaching employees and providing direction when needed
• Ensuring quality food production and accurate service
• Delivering an exceptional customer experience
• Maintaining food safety and cleanliness standards
• Supporting safety and security procedures
• Monitoring shift performance and restaurant results
• Assisting with inventory and restaurant systems
• Supporting training and employee development
• Communicating important information to other Managers
• Preparing the restaurant and team for a successful shift transition

Shift Managers may also be assigned responsibilities within specific restaurant systems or departments.

Previous leadership experience is preferred, particularly in a restaurant, retail, hospitality, or other fast-paced customer service environment.

We are looking for leaders who:

• Have a positive attitude and lead by example
• Are dependable and responsible
• Communicate effectively with employees and customers
• Enjoy coaching and supporting others
• Can stay organized and make decisions in a fast-paced environment
• Work well as part of a management team
• Take pride in providing great service and quality food
• Are willing to learn and take on additional responsibility
• Have scheduling flexibility based on restaurant needs

Applicants must be at least 18 years old for this management position.

The Shift Manager role is a great opportunity to build leadership and restaurant management experience. Strong Shift Managers may have opportunities to advance into Department Manager, General Manager, and other leadership positions within the organization.

This posting provides a general overview of the Shift Manager position and is not intended to list every responsibility or essential function of the job. Shift Managers may perform additional duties…