Manager, Hospitality Services - Campus Dining Services

• Manage the operational, financial, and personnel activities of one or more residential dining facility, restaurant, retail store, catering and/or snack bar operation.
• Manage operational activities to ensure adherence to procedures and the timely, cost-effective, safe, and high-quality food production and service to customers.
• Administer the computerized food production system to ensure food supplies are adequate and efficiently used. Supervise the order of food, products, and supplies, as needed.
• Plan, schedule, assign, and supervise work of professional and support staff.
• Maintain, review, approve and/or process employee payroll and attendance records.
• Develop, provide and/or coordinate training and professional development opportunities for all assigned staff in a variety of areas such as food preparation, customer service, sanitation, health, new employee orientation, fire, and security and safety standards.
• Analyze unit operations to ensure maximum effectiveness and compliance with departmental objectives (e.g., quality assurance, product and service offerings, vendor programs, revenue, and expenses).
• Continually evaluate customer needs; develop and implement plans for meeting customer needs.
• Additional responsibilities as assigned.

Campus Dining Services.

• Manage the operational, financial, and personnel activities of one or more residential dining facility, restaurant, retail store, catering and/or snack bar operation.
• Manage operational activities to ensure adherence to procedures and the timely, cost-effective, safe, and high-quality food production and service to customers.
• Administer the computerized food production system to ensure food supplies are adequate and efficiently used. Supervise the order of food, products, and supplies, as needed.
• Plan, schedule, assign, and supervise work of professional and support staff.
• Maintain, review, approve and/or process employee payroll and attendance records.
• Develop, provide and/or coordinate training and professional development opportunities for all assigned staff in a variety of areas such as food preparation, customer service, sanitation, health, new employee orientation, fire, and security and safety standards.
• Analyze unit operations to ensure maximum effectiveness and compliance with departmental objectives (e.g., quality assurance, product and service offerings, vendor programs, revenue, and expenses).
• Continually evaluate customer needs; develop and implement plans for meeting customer needs.
• Additional responsibilities as assigned.

Varied days and times, including weekends.

A Bachelor's degree or an equivalent combination of education and experience and at least 4 years of experience from which comparable knowledge and skills can be acquired is necessary.

Quantity food service experience and/or retail dining experience, preferably in college and university dining. Serv-Safe Certification is preferred.

Salary Range: $62,000 - $72,000 per year

Grade: GGS 011

University

Title:

Manager II Hospitality Services.

Internal applicants can determine their University title by accessing the Talent Profile tile in myHR

Employment visa sponsorship is not available for this position.

At Mizzou Dining Services, we are dedicated to providing high-quality, nutritious, and a variety of dining options that fuel the University of Missouri community. Our team is committed to delivering exceptional customer service, fostering a welcoming environment, and supporting the university’s mission of excellence.

We operate a variety of dining locations across campus, including residential dining halls, retail food outlets, coffee…