Retail Sales Manager

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DOBBS TIRE & AUTO CENTERS provided pay range: $33,000.00/yr - $65,000.00/yr

Driven by Dobbs, our family of brands brings together Dobbs Tire and Auto Centers and Conrad’s Tire Express & Total Car Care, founded in 1976 and 1969 respectively. We operate across multiple markets and aim to provide premier service to our guests. The Retail Sales Manager plays a key role in driving sales performance and delivering exceptional customer experiences in a fast‑paced automotive service environment.

• Greet customers and assess their tire and automotive service needs with a professional, customer‑focused approach.
• Recommend and sell tires, services, and accessories that align with customer requirements and store sales goals.
• Manage sales transactions across retail, wholesale, and national accounts accurately and efficiently.
• Oversee shop workflow to balance service sales with available staff, equipment, and time.
• Track inventory levels, assist with tire stocking, and maintain organized and attractive point‑of‑sale displays.
• Perform daily opening and closing duties, including safe handling of deposits and basic shop support tasks such as occasional tire mounting and balancing.
• Lead by example to promote a clean, organized, and customer‑friendly showroom and service environment.
• Demonstrate strong multitasking abilities to manage customer interactions, sales activity, and operational priorities simultaneously.
• Apply automotive product knowledge to assist customers with tire selection, alignment needs, and general vehicle maintenance recommendations.

• Strong belief in safety - Being Safe 100% of the time is the expectation.
• Alignment with company mission, vision, and values.
• Strong work ethic with a commitment to results.
• Strong team player with the ability to adapt to diverse team members.
• Ability to perform in a fast‑paced/high‑volume environment.
• Excellent verbal and written communication skills.
• High level of time management, accountability, and prioritization skills.
• Ability to be organized, problem‑solve, and be solution oriented.
• Self‑motivated, goal‑oriented, and driven to accomplish department goals.
• Strong critical thinker with a high level of attention to detail.
• Highly customer‑centric and master relationship builder.
• Demonstrates motivation to meet and exceed sales goals while promoting company products and services.
• Manages multiple priorities such as customer service, sales transactions, and workflow coordination.
• Works closely with technicians, service advisors, and management to ensure smooth operations.
• Driven to meet and exceed sales targets while promoting company products and services.
• Efficiently manages customer service, sales, and workflow coordination in a fast‑paced environment.

• Fast‑paced automotive service environment.
• Frequent exposure to varying temperatures due to shop conditions.
• Extended periods of standing, bending, and lifting tires or equipment.
• Requires adherence to all safety procedures and proper use of personal protective equipment (PPE).
• Involves teamwork, reliability, and effective communication to maintain a safe and efficient workplace.
• Attention to detail and commitment to quality service are essential for success.

• Minimum of 1 year of experience in retail sales management.
• Automotive repair industry experience is preferred.
• Valid drivers’ licenses.

Entry level

Full‑time

Sales and Business Development

Retail

Driven by Dobbs is an equal opportunity employer. All candidates agree to complete a selection assessment and pre‑employment screenings.