Team Member, Retail

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The Team Member is responsible for interacting with customers and team members, supporting selling initiatives, and performing assigned tasks while delivering a Legendary Customer Experience.

Do you love the life out here and want to share it with others? At Tractor Supply, we strive to make the life out here a little better each day for our neighbors and our teams.

As a Team Member, you should be available, flexible, adaptable, and service-oriented. You must be able to fulfill all of the following requirements:

• Maintain regular and predictable attendance.
• Work scheduled shifts, including varied hours, days, nights, weekends, and overtime as needed.
• Deliver Legendary Customer Service through GURA:
  • Greet the Customer.
  • Uncover Customer Needs & Wants.
  • Recommend Product Solutions.
  • Ask to Add Value & Appreciate the Customer.
• Perform a combination of duties during 95% of your day, including:
• Operate cash register/computer following cash handling procedures.
• Recover merchandise.
• Participate in freight process.
• Complete Plan-o-gram procedures.
• Assemble merchandise.
• Perform janitorial duties.
• Execute price changes/markdowns.
• Operate forklift and cardboard baler (unless under 18).
• Assist customers with loading purchases.
• Ensure a Legendary shopping experience.
• Maintain the safety and well-being of poultry, including sanitation and care.
• Complete all documentation related to these duties.

Additional duties may be assigned as needed.

Experience:

No experience required; retail, farming, ranching, pet/equine, or welding knowledge is preferred.

Education:

High school diploma or equivalent preferred but not required. Ability to read, write, and count accurately is essential.

• Knowledge of farming, ranching, pet/equine, or welding.
• Strong communication and problem-solving skills.
• Basic computer skills.
• Interpersonal skills and ethical conflict resolution.

• Indoor and outdoor work environments with moderate noise.
• Hard surfaces like concrete and asphalt; adequate lighting and temperature.
• Shifts typically range from 4 to over 8 hours.
• Follow safety guidelines to ensure a safe work environment.

• Move and transfer merchandise weighing up to 50 pounds.
• Push/pull merchandise with equipment (e.g., pallet jack).
• Lift or reach overhead occasionally.
• Stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders frequently.
• Operate store equipment safely.
• Read, write, and count accurately for documentation.
• Communicate effectively with team members.
• Handle birds/poultry safely.
• Complete required training and certifications.

This overview is not exhaustive. All duties should be performed as assigned by your supervisor.

At Tractor Supply and Petsense, our Team Members are our success. We offer comprehensive benefits, including medical, dental, vision, life and disability insurance, parental leave, tuition reimbursement, and family planning resources. Benefits vary by role and eligibility.

You must apply or refer a friend through our internal portal.

Our Mission and Values guide us, emphasizing a culture of respect, growth, and service. We believe in balancing work and personal life, supporting our Team Members' well-being and career growth. Join us for a rewarding career out here!