Retail Sales Associate - Part Time

Retail Sales Associate - Part Time

Curaleaf, a leading global cannabis provider, is redefining the industry with a strong commitment to quality, expertise, and innovation. Our brands—including Curaleaf, Select, and Grassroots—offer premium products and services in both medical and adult-use markets.

Shift Availability: 20‑30 hours per week, with weekends strongly preferred.
Hourly Pay: $15.00/hr.

Location:

1280 N Ponce De Leon Blvd Suite B, St. Augustine, FL 32084.

As a Retail Sales Associate, you will be the face of our brand and the go‑to expert for customers, guiding them through our cannabis products and delivering top‑tier service at every interaction.

• Greet and assist all guests in a warm, professional manner to ensure an exceptional customer experience.
• Build strong connections with customers, ask thoughtful questions, and offer personalized product advice.
• Address concerns with professionalism and resolve issues to ensure customer satisfaction.
• Encourage loyalty by signing guests up for rewards programs.
• Work closely with your team to maintain a respectful, inclusive, and upbeat atmosphere.
• Help open and close the store, handle cash, and follow all procedures and regulations.
• Check IDs, update customer profiles, and process transactions accurately.
• Keep the store clean, organized, and fully stocked, from the sales floor to the backroom.
• Support inventory tasks such as restocking, fulfilling online orders, and counting products.
• Consistently meet or exceed daily sales goals by upselling, building trust, and using product knowledge.
• Highlight deals and complementary items at checkout to boost customer satisfaction.
• Stay on top of promotions and product updates to give customers a seamless experience.
• Stay agile and adaptable in a fast‑paced, ever‑changing retail environment.
• Take on extra duties as needed to support the team and store success.

• A high school diploma or GED.
• At least 6 months of experience in a customer‑facing or sales role, with a focus on service and satisfaction.
• Minimum of 6 months using point‑of‑sale (POS) systems and handling cash transactions accurately.
• Ability to thrive both independently and as part of a team in a fast‑paced, compliance‑driven environment.
• Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.
• Excellent communication skills, with the ability to connect with customers and team members alike.
• Strong multitasking abilities and agility to shift priorities as needed.
• Comfort with technology and willingness to learn new tools to support daily operations and customer engagement.
• Solid time‑management and organizational skills.
• Effective de‑escalation techniques and a calm, solution‑oriented approach to handling customer concerns.
• Basic proficiency in math and computer applications.
• A positive, proactive mindset when resolving customer issues, always aiming for a great guest experience.
• Strong conflict resolution skills and the ability to remain composed under pressure.
• Initiative and a team‑first attitude, with a readiness to support store leadership and contribute to overall success.
• A natural ability to build rapport and maintain lasting customer relationships.
• A collaborative spirit and commitment to working well within a team environment.

• Experience in a sales role with tracking KPIs and meeting sales targets.
• Familiarity with e‑commerce systems and order fulfillment processes.
• Previous experience within a regulated retail setting.

The employee is regularly required to stand for extended periods, walk, talk or hear, stoop, kneel, crouch, or crawl, use hands and fingers, reach with hands and arms, and lift up to 25 lbs. Occasionally required to climb, balance, and lift up to 50 lbs. Close vision (clear vision at 20 inches or less) required.

This position includes potential exposure to dust, pollen, and plant pathogens, requires ability to work in confined spaces, and demands high stress tolerance, adaptability, and flexibility.

• Career Growth Opportunities
• Competitive Pay and Benefits
• Generous PTO and Parental Leave
• 401(K) Retirement Plan
• Life/Disability Insurance
• Community Involvement
• Referral Bonuses and Product Discounts

Curaleaf is an equal opportunity employer. We recruit, employ, train, compensate, and promote regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Individuals adversely impacted by the war on drugs are encouraged to apply.