Lead Proper Care Specialist ( Proper Brands

MO (Proper Brands) - Cannabis Lead Proper Care Specialist Full-Time

Position:
Cannabis Lead Proper Care Specialist

Department:
Retail

Employment Type:

Full-Time

Division/

Location:

Missouri — Warrenton

At Proper Brands, we’re building a community of passionate, genuine people to grow the legal cannabis market. Together, we hold ourselves to the highest standard of quality in everything we do—from people to product and everything in between.

At Proper, it’s not about being the biggest. It’s about being the best in what we do, demonstrating compassion, and improving people’s lives through cannabis. We believe that happy people make happy plants, and happy plants make happy people.

Compensation:
Starting at $17 per hour, plus pooled tips

Full-Time hours (approximately 40 hours per week) at our [Store Name] location in [City], Missouri. The schedule includes weekends and possible evening shifts during the week.

Benefits Offered:
Medical, Dental, Vision, Term Life Insurance, Retirement Savings Plan, Paid Time Off, Holiday Pay, EAP, Employee Discount Program, Paid Parental Leave

We have an exciting opportunity for a Full‑Time Cannabis Lead Proper Care Specialist to join us on our journey to transform our bold ambitions for the Missouri medical cannabis market into a reality.

The Lead PCS (Proper Care Specialist) is responsible for leading the PCS team in partnership with the Assistant Managers and General Manager. This includes product training, systems training, coaching, and working with new hires. The Lead PCS will also be expected to perform all opening duties when required, including disarming the alarm and ensuring the store is set up for the day.

The Lead PCS reports to the Manager on‑duty and General Manager, and is responsible for upholding Proper Cannabis’s mission, vision, goals, and objectives.

• Review the menu and make updates as needed

• Stay up to date with new strains, products, changes in laws, and industry trends

• Educate patients on all types of cannabis including flower, edibles, and concentrates based on the patient’s needs and/or requests

• Verify paperwork, documentation, and identification of all patients

• Promote a positive work environment that is customer service focused

• Open the store and complete all opening duties including setting the floor, bringing out registers, and setting up fulfillment

• Review orders and enter discounts as needed

• Move product from the vault into fulfillment in order to maintain an accurate representation of what we have available

• Ensure the cleanliness, organization, and presentation of the store at all times

• Comply with established state, local, and company policies and procedures

• Work with all new hires on product training and system training

• Fill out the store flow chart and oversee breaks and lunches

• Perform other duties assigned by the Manager on‑duty or General Manager

• Open availability and flexibility

• High School Diploma or GED

• 1+ years in retail and/or guest services

• 1+ years of cannabis retail experience

• Passion for medical cannabis

• Must be 21 years of age or older and be able to obtain Missouri Agent

• Ability to quickly adapt in a fast‑paced, changing, and challenging environment

• Excellent communication skills, both written and verbal

• Customer service oriented and team centered

• Strong organizational skills and attention to detail

• Familiarity with Missouri medical cannabis laws and regulations

• Ability to reach, bend, stoop, sit, and stand, and carry and lift up to 30 lbs.

• Work environment is an…