Enterprise Account Director - Retail

Enterprise Account Director – Retail role at Adobe

Adobe is dedicated to changing the world through digital experiences. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences. We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transforming how companies interact with customers across every screen.

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. (California)

Feb 28 2026 12:00 AM – Application window for Colorado.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

Adobe is looking for an Account Director who is responsible for achieving sales targets through the sale of Adobe’s Digital Marketing product lines. As part of our enterprise sales team, you will work with Adobe’s largest customers across the Retail industry, creating long‑term relationships and strategic account plans. The Account Director will achieve this through solution selling and direct, face‑to‑face customer contact, building relationships at all levels, especially with C‑suite executives, and navigating the customer’s organization.

• Approach the business strategically and set a multi‑year north star vision and strategy grounded in value, proactively identifying and achieving your sales path.
• Be an innovative and resilient problem solver, leading to solutions that better serve customers.
• Communicate effectively and persuasively to uncover company‑viable solutions.
• Build strong executive relationships across multiple fields (CIO, CTO, CMO, CDO).
• Identify and gain alignment on compelling business issues to be addressed.
• Demonstrate industry expertise, thought leadership, and a grasp of the macro‑economic environment as a trusted advisor.
• Articulate the Adobe story, unique value proposition, and how Adobe’s solutions align with customer vision and drive ROI.
• Lead, collaborate, and orchestrate Adobe’s entire ecosystem and partners to drive outcomes.
• Collaborate to drive consensus and action, owning territory and account strategy.
• Manage large, sophisticated sales processes involving legal, deal desk, product marketing, product support, and other Adobe customers.
• Lead collaboration with external 3rd parties, including tech partners and system integrators.
• Meet sales quota and run an efficient business.
• Advance and close sales opportunities through successful execution of the sales strategy and roadmap.
• Build strong account plans at the beginning of the year and lead regular account planning meetings.
• Maintain a rolling 4Q pipeline, quickly qualifying opportunities, and collaborate with Marketing, Inside Sales, Partners, and channels to funnel pipeline into your accounts.

• Minimum 5–7+ years with a proven track record selling solutions to Marketing, IT, and brand or line of business in large enterprise organizations.
• Ability to work effectively in a team environment, partnering with other Adobe teams (Sales, Support, Engineering, Product & Marketing).
• Strong understanding of digital experience technologies and SaaS within the Retail space.
• Validated Sales Excellence and a creative, problem‑solving approach.

U.S. pay range for this position: $227,500 – $357,800 annually. Pay varies by work location and may depend on job‑related knowledge, skills, and experience. Tcl includes base + commission, with potential for long‑term incentives.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

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