Account Manager

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The Account Manager is responsible for designing and developing security installation projects in collaboration with customers to meet their needs. This position manages client expectations and accounts to achieve project goals and identify opportunities for improvement or expansion of existing systems. The Account Manager defines new business opportunities, project scope, goals and deliverables that support business goals in collaboration with senior management and clients.

• Designs and develops installation projects in consultation with customers to meet customer needs, stated and un-stated.
• Prepares functional proposals and budgets for new installation projects, including detailed plans showing design plan, components, and exact locations for installation by technicians and project managers.
• Develops new sales/business with customers by identifying customer needs, opportunities for improvements or expansions to existing systems, or technological enhancements and presenting these to customers.
• Develops new clients within the area that fit the current Tech Systems business model.
• Responsible for renewing FOCUS Support Services Agreement.
• Ensures meeting the annual sales quota and assists Tech Systems in meeting company-wide sales goals.

• Education
• College Degree preferred.
• Must obtain PSP within one (1) year of employment in position.
• Must obtain CPP certification to advance.
• Experience
• Must have at least three (3) years prior technical or sales experience in security systems integration industry or related field.
• Knowledge, Skills & Competency
• Excellent computer skills, including but not limited to in-depth knowledge of Microsoft-based products (such as MS Word, Excel, MS Office Suite, and Outlook) and the Internet.
• Knowledge of integration of electronic security systems.
• Strong knowledge of security systems sales industry.
• Goal oriented, results driven.
• Must be detail-oriented and have excellent organizational skills.
• Strong ability to manage multiple projects simultaneously.
• Ability to work independently, accurately, and efficiently.
• Strong time management skills, including the ability to meet deadlines.
• Excellent communication skills, including but not limited to the ability to effectively communicate both verbally and in writing, prepare proposals for clients and perform presentations.
• Strong interpersonal skills, including the ability to interact effectively and in a supportive manner with Tech Systems’ staff, customers, and prospective customers and work within a team.
• Driver’s License
• Must have a valid driver’s license.
• Must have a clean driving record, satisfactory to Tech Systems’ automobile insurance carrier.
• Physical Demands and Working Conditions
• Job duties are not performed at any particular assigned location but require travel and visitation to customers.
• The job requires intermittent physical activity, including walking, standing, sitting, and light lifting, and other travel.

I hereby acknowledge that I have received a copy of the foregoing Job Description, which sets forth the general duties, responsibilities, and expectations of my position with Tech Systems. I have thoroughly reviewed and understand my Job Description and the duties and expectations of my position. I also acknowledge that, if I have any questions about this Job Description, I may direct them to my immediate supervisor or the Human Resources Manager.