Loan Specialist - Columbia, MO

As a Loan Specialist, you’ll be the knowledgeable, confident voice guiding Veterans and service members through their VA home loan benefit. You’ll kick off the home buying journey, build trust quickly, and turn interest into forward momentum. Thanks to our marketing team, you’ll spend most of your time connecting with borrowers who have already raised their hand—no cold calling required.

This is a fast-paced, performance-driven role where focus, follow-through, and strong communication skills directly impact your success. You’ll own your conversations, manage your pipeline, and help borrowers take meaningful steps toward home ownership.

New to mortgages? No problem. Mortgage experience is a plus but not required—we’re looking for people who are curious, great communicators, and passionate about helping others succeed.
** This is a base plus commission role with strong earning potential and a clear path for growth. Your income grows as you build skill, consistency, and confidence in your craft. Top performers in their first few years earn around 75K, and by year three many are earning 100K plus, proving that effort, skill, and follow through really do pay off.
** To sweeten the deal, we’re offering a **$500 sign-on bonus**, and an additional **$1000 upon passing your SAFE exam.*
* ** Daytime Loan Specialists
** typically work during normal business hours, with some need for evenings and weekends.
** Flex Loan Specialists
** have a schedule outside of normal business hours. They have the flexibility to set their own schedule. This is a full-time position; however, those hours can be worked anytime of their choosing; within the following guidelines:
* Anytime between 12PM-10PM Monday through Friday and anytime between 8AM-10PM Saturday and Sunday.
* Flex Loan Specialists are required to work 2 nights a week until 10PM.
* Flex Loan Specialists are required to work at least 32 weekend hours per month.
** Here’s what you’d be doing day to day:
*** Connecting with borrowers, learning about their goals, and guiding conversations that help them confidently move forward with the right VA loan option.
* Reviewing credit and financial information to thoughtfully match borrowers with solutions that fit their needs and set them up for success.
* Walking borrowers through each step of the loan process—setting clear expectations, answering questions, and helping secure strong rates and terms.
* Staying organized and proactive in managing your pipeline so each borrower receives timely follow-up and a smooth experience.
* You'll spend much of your day communicating with borrowers by phone, email, and other communication tools. Business calls may be recorded and reviewed using AI-assisted technology to support coaching, quality assurance, compliance, training, and performance evaluation. These technologies may collect, store, and use voice prints as part of that process.
* Collaborating closely with teammates and cross-functional partners to keep things moving and deliver a positive, seamless borrower experience.

One important thing—you’d need to be NMLS licensed (but we can help you get that when you start).
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* About You:

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* ** A Clear, Caring Communicator:
** You enjoy helping people understand the loan process and take pride in explaining options in a way that feels simple, supportive, and stress-free.
* ** Integrity at Your Core:
** You do the right thing because it matters, handling borrower information with care, accuracy, and respect every step of the way.
* ** Detail-Minded & Dependable:
** You’re comfortable working through documentation and repeatable processes, knowing that accuracy and consistency make a real difference for borrowers.
* ** Calm, Helpful Problem Solver:
** When questions pop up or things get…