Sales Professional - Fine Jewelry

Buchroeders Jewelers has served Missouri since 1896. For more than 130 years, we have built our reputation by offering exceptional diamonds, fine jewelry, custom designs, and a level of personal service that earns customers for life.

We are looking for a motivated, relationship-driven sales professional who wants more than a traditional retail job. This is an opportunity to build a career in luxury sales, work with meaningful purchases, and help clients celebrate some of the biggest moments of their lives.

As a Fine Jewelry Sales Professional, you will guide clients through engagement rings, wedding bands, fine jewelry, custom designs, and other significant purchases. You will be responsible for creating an exceptional experience from the first conversation through the final sale—and maintaining the relationship long after the purchase.

Our most successful sales professionals are confident, competitive, highly organized, and comfortable asking for the sale. They listen carefully, communicate clearly, follow up consistently, and take personal ownership of their results.

Previous jewelry experience is helpful but not required. We can teach diamonds and jewelry. We are looking for someone with the attitude, work ethic, and communication skills needed to become exceptional.

• Welcome clients and create a comfortable, professional buying experience.
• Ask thoughtful questions to understand each client’s style, priorities, budget, and timeline.
• Educate clients about diamonds, gemstones, precious metals, craftsmanship, and jewelry care.
• Present products confidently and make recommendations based on the client’s needs.
• Guide clients through engagement rings, wedding bands, fine jewelry, and custom-design projects.
• Clearly explain natural and lab-grown diamond options without overwhelming the client.
• Build trust and confidently ask for the sale.
• Follow up with leads and existing clients by phone, text, email, and Salesforce.
• Respond promptly to online inquiries and schedule in-store or virtual appointments.
• Maintain accurate notes, opportunities, and follow-up tasks in Salesforce.
• Develop long-term client relationships that produce repeat business and referrals.
• Work closely with designers, jewelers, and other team members to manage custom projects and special orders.
• Assist with repair intake, product knowledge, merchandising, and daily store operations.
• Maintain clean, organized, and visually appealing showcases and sales areas.
• Participate in ongoing sales training, diamond education, role‑playing, and performance reviews.
• Meet or exceed individual and team sales goals.

• A strong desire to succeed in sales and be compensated based on performance.
• Excellent communication and relationship-building skills.
• Confidence starting conversations, handling objections, and asking for the sale.
• A warm, professional, and polished presence.
• Strong follow‑up habits and attention to detail.
• The ability to remain calm, organized, and solution‑focused in a fast‑paced environment.
• Coachability and a willingness to receive and apply feedback.
• Personal accountability and a team‑oriented attitude.
• Comfort using computers, texting platforms, CRM software, and other sales technology.
• Availability to work Saturdays and other scheduled retail hours.
• High standards of honesty, discretion, and professionalism.

• Luxury retail, jewelry, automotive, real estate, hospitality, or other relationship‑based sales experience.
• A history of achieving measurable sales goals.
• Experience managing leads and maintaining an active sales pipeline.
• Familiarity with Salesforce or another CRM platform.
• Jewelry or diamond knowledge is beneficial but not required.

• Competitive…