Director, Financial Services Customer Partner

# Professional Careers at Kyndryl## Director, Financial Services Customer Partner - Incentive Apply:
Fully Remote:
New York, NY, USA:
Columbus, OH, USA:
No City (KUS
51445) Pennsylvania Default MY2:
Dallas, TX, USA:
Hazelwood, MO, USA:
Full time:
Posted Today:
R-71118
** Who We Are
** At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
** The Role
**** Your role
** Are you ready to redefine what’s possible for Kyndryl’s most significant customers? In this high-impact leadership role, you are the strategic architect of the relationship. You don’t just manage accounts; you revolutionize them. By building deep, trusted connections with C-suite executives, you bring the full power of Kyndryl’s global expertise to the table to solve complex business challenges.
Join us at a unique time in our history where you can shape how our consulting practice operates today and evolves for the future.

What you will do:

** Drive Growth and Profitability*
* • Be a strategic mastermind:
Develop and execute cutting-edge account strategies to grow and retain Kyndryl's most valuable accounts.

• Proactively expand scope:
Generate new opportunities and expand existing work into larger scopes and new capabilities.

• Maximize renewals:
Focus on selling new offerings while minimizing erosion to ensure our largest accounts flourish.

• Own the P&L:
Take full charge of the account P&L, ensuring customer satisfaction, integrity and account compliance.

** Build Strategic Connections*
* • Cultivate executive alliances:
Create, maintain, and develop deep connections with top-level decision-makers.

• Orchestrate the team:
Collaborate with sales team members to ensure a seamless management process from prospecting to closing.

• Partner for scale:
Build a strong go-to-market pipeline with partners to join forces and conquer new deals.

• Lead with industry expertise:
Use your knowledge of external best practices to provide innovative solutions that position Kyndryl as a leader.

** Deliver Excellence*
* • Deliver tailor-made solutions:
Identify and qualify new opportunities to deliver bespoke services that cater to the unique needs of each customer.

• Maintain a stellar reputation:
Go above and beyond to ensure account excellence and maintain total integrity in everything you do.

• Shape the future:
Use your creativity and expertise to transform the future of account management.
** Your Future at Kyndryl
** Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies.  Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.
** Who You Are
** You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re…