Tourism Sales Specialist

Position: Tourism Sales Specialist I
Location: Township of Columbia

Posting Details

Applicant View of Posting

Posting Number

4291P

Position Title

Tourism Sales Specialist I

Department

Convention & Visitors Bureau

Job Code

04300

FLSA Status

Non-Exempt

Union Code/Affiliation

Unrepresented

Division

ADMINISTRATION (C&VB)

Job Description Summary

The purpose of this job is to attract business to Columbia by conducting sales calls, providing services for booked events, researching sales leads, and interacting with hotel partners.

Essential Duties and Responsibilities
- The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description

• Researches, prospects, and qualifies organizations to bring events to Columbia.

• Conducts sales calls, including scheduled in-person meetings, on-site cold calls, phone conversations, and virtual meetings.

• Engages in phone and email conversations and conducts site visits with meeting and event planners and hoteliers.

• Attends industry-related meetings and events.

• Prepares bids and maintains accurate records.

• Manages and updates contact information and activity in the Customer Relationship Management (CRM) software system.

• Regular attendance is a necessary and essential function.

• Performs other duties as assigned.

Supervisory Responsibilities

• No supervisory authority. Work may require providing guidance and training to others.

Human Collaboration and Job Impact
- This area describes the personal interaction with others outside direct reporting relationships as well as the impact the job has on organization, the department or unit objectives, the output of services, or employee or public satisfaction

• Work may require providing advice to others outside direct reporting relationships on specific problems or general policies. Contact may require the consideration of different points of view to reach agreement. Elements of persuasion may be necessary to gain cooperation and acceptance of ideas.

• Interactions have a significant impact on the organization in terms of time, money, or public/employee relations.

Fiscal Responsibility

• Position has limited fiscal responsibility.

• May assist with data collection to support recommendations for departmental budget allocations. May monitor the work unit or program/promotional-level budget and expenditures.

Education and Experience
- An equivalent combination of education, training and experience will be considered

• Bachelor's Degree in Hospitality Management, Tourism Administration, Business, or a related field.

• 1 to 3 years' experience in hospitality management, tourism administration, business, or a related field.

Licenses or Certifications

• Valid driver's license.

Knowledge,

Skills and Abilities

which may be representative, but not all-inclusive of those commonly associated with this position

• Knowledge of:
  Columbia's meeting facilities; conventions and meetings industry landscape.

• Knowledge of:
  Customer Relationship Management (CRM) software.

• Knowledge of:
  Common business software applications such as Microsoft Office.

• Knowledge of:
  Convention and tourism management, event planning and public relations.

• Skill in:
  Communicating verbally and in writing to meet the audience's needs.

• Skill in:
  Applying active listening and asking questions for understanding.

• Skill in:
  Organizing and managing time effectively.

• Ability to:
  Build rapport with individuals.

• Ability to:
  Organize and coordinate a broad range of projects/events.

• Ability to:
  Recognize, analyze, and solve a variety of problems.

• Ability to:
  Compile, organize, interpret, and communicate data and results concisely.

• Ability to:
  Regularly use a computer, software, phone, and related office equipment.

• Abi…