Access Control Specialist

Location: Hazelwood

** JLL empowers you to shape a brighter way**.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  

Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:
The Access Control Specialist provides critical security infrastructure support for JLL's client operations. This position combines hands-on technical expertise with preventive maintenance responsibilities, ensuring all security access control hardware operates at peak performance across client properties. You'll develop specialized knowledge in electronic security systems while contributing to JLL's commitment to providing safe, secure environments for our clients. What your day-to-day will look like:
• Perform routine repairs, troubleshooting, and preventive maintenance on diverse security devices including access control systems, electrified door hardware, electronic key boxes, and associated electronics
• Respond promptly to repair requests and security concerns by diagnosing issues through professional questioning, on-site visits, and appropriate troubleshooting techniques using specialized test equipment
• Track and manage work orders using systematic documentation including date, time, contact information, location, issue status, actions taken, and resolution details
• Coordinate materials, tools, test equipment, and resources required for effective repairs while maintaining appropriate spare equipment and hardware inventory
• Read and interpret technical manuals, schematics, blueprints, and documentation to determine proper repair procedures and troubleshooting approaches
• Create and update technical documentation, procedures, and reports while immediately reporting safety concerns that cannot be mitigated
• Provide emergency response support and weekend/holiday coverage as required to maintain continuous security operations

Required Qualifications:

• Age 18 years or older with strong technical acumen and electronics troubleshooting skills
• Valid California Driver's License or equivalent with ability to travel between client properties
• Ability to work effectively in both structured and unstructured environments as a self-starter with strict attention to detail
• Strong electronic communication skills for coordinating with team members, managers, JLL employees, vendors, and clients
• Familiarity with general electrical and electronics safety procedures and protocols
• Demonstrated ability to perform under pressure, manage time effectively, and work in fast-paced environments with competing priorities
• Professional appearance and demeanor with strong teamwork mentality and collaborative approach

Preferred Qualifications:

• Previous experience with security systems, access control hardware, or electronic troubleshooting
• Basic knowledge of 12v/24v electrical systems and electronic door hardware components
• Experience with work order management systems and technical documentation
• Understanding of preventive maintenance principles and inventory management
• Ability to learn new hardware and software systems quickly
• Experience working in commercial or industrial environments
• Commitment to obtaining Lenel Certification within first 3 years of employment (company-provided training available)
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without employer sponsorship.
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* Location:

** On-site –Hazelwood, MO
** Job Tags:
** Building Repairs, Door Hardware, Door Repairs, Life Safety Code, Lock Repairs, Maintenance Operations, Maintenance Processes, Maintenance Repair, Maintenance Services, Maintenance Work, Painting, Plumbing, Preventive Maintenance, Routine Maintenance, Site Maintenance, Troubleshooting If this job description resonates with…