Field Service Technician III

Field Service Technician III (Up to 90% Travel)

Join to apply for the Field Service Technician III (Up to 90% Travel) role at Ener Sys
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Ener Sys® is an industrial technology leader serving the global community with mission critical stored energy solutions that meet the growing demand for energy efficiency, reliability and sustainability. We are driven by a passion to provide people everywhere with accessible power to help them work and live better. Our people are our strength, an endless resource for innovation, insight and enthusiasm.

This position will report to our Ener Sys Energy Systems business, which serves the telecom, cable broadband, industrial, renewable, and data center markets. Our portfolio combines our stored energy expertise with power systems, enclosures, and renewable energy products to deliver world‑class solutions for diverse applications such as 5G, broadband, Internet of Things (IoT), data center, and solar power. Our cutting‑edge technology includes Lithium batteries, Fault Managed Power Systems, and Extended Run Time battery backup systems that improve the reliability and resiliency of broadband networks.

Ener Sys has over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA, USA with regional headquarters in Europe and Asia. Some of our brands include Power Safe, Data Safe, and Genesis batteries;
Cordex power; and Outback Power renewable energy products. With sales and service locations throughout the world, and over 100 years of battery experience, Ener Sys is the power/full solution for stored DC power products.

• Paid holidays per year, plus sick time and vacation time
• Full benefit plan including extended medical, vision and dental
• Life Insurance, long term disability and a salary continuance plan
• Tuition reimbursement plan
• 6% RRSP employer matching program

Compensation Range: 58, plus bonus. Compensation may vary based on applicant's work experience, education level, skill set, and/or location.

Learn More About Energy Systems.

Alpha Technologies Ltd., an Ener Sys company, is an established leader in the design and manufacture of powering solutions for the Telecom, CATV (Canada), Traffic, Security, Medical, Industrial and Renewable Energy industries. The company offers a broad portfolio of high‑quality, feature‑rich solutions that can be customized to suit almost any application and environment offering the highest performance and best value in the industry.

With a focus on being your power solutions partner, Alpha builds on over 30 years of experience to develop solutions that resolve customer’s unique powering challenges. As a result of our continuing growth, we require a seasoned FIELD SERVICE TECHNICIAN – FIBER and CONSTRUCTION. Reporting to the Field Service Manager, the Field Service Technician is responsible for the installation and servicing of Alpha products, primarily associated with fiber optic and network equipment at customer locations.

Ensuring customer satisfaction with our products and services will be critical to the revenue growth of the company.

• Fiber splicing in outside plant enclosures, adding new cables, splicing single fiber, Ribbon fibers
• Knowledgeable in CWDM and DWDM technologies
• Splicing inside commercial buildings, run inhouse fiber to customer suites
• Running Patch cords in Headend/CO’s, activating equipment, speed tests
• Enclosure changeouts/fiber cutovers, pole moves, maintenance window work (2am-6am)
• Using OTDR, power meters, VFL, and light identifiers
• Splicing in live plant
• Installation, set‑up and repair of Alpha products in the CATV, telecommunications, power, and mobility industries, including associated fiber optic and network equipment in various construction projects and existing long haul networks
• Perform network splicing and certification as well as circuit testing
• Respond to corrective network problems, performing effective and efficient problem analysis, rapid troubleshooting diagnosis and prompt repair of equipment to ensure service restoral objectives are met
• Perform…