Telecommunications Systems Technician III

Telecommunications Systems Technician III Job Description & Duties

Are you looking for an exciting and fast‑paced career? Join the California Governor’s Office of Emergency Services (Cal OES) and be part of an organization dedicated to emergency management and homeland security. Cal OES looks for enthusiastic, motivated individuals eager to thrive in a high‑energy, team‑oriented environment.

This position is a technical specialist responsible for maintaining the public safety communication network. Incumbents must hold a valid FCC certificate or license (listed in the Minimum Qualifications) and must interpret FCC regulations related to LMR and microwave communications.

Core responsibilities include:

• Performing all technician duties required to ensure uninterrupted operation of public safety communication systems.
• Applying comprehensive knowledge of MPLS, LSPs, LDP/RSVP‑TE, IPS, VPWS, VPLS, and VPRN to troubleshoot and optimize network performance.
• Planning, organizing, overseeing, and coordinating the work of other technicians within assigned geographic sectors or microwave areas.
• Ensuring quality, quantity, and timeliness standards are met; obtaining necessary resources and facilitating communications with individuals, organizations, and partner public safety agencies.

Duty Statement
—Full details are available in the official job statement.

In Office
:
This role supports day‑to‑day business operations fully from an office location and is not a hybrid telework position.

DMV Pull Program
:
Participation is mandatory. A valid California Driver’s License (CDL) is required. Applicants must provide CDL number, class, expiration date, and any endorsements or restrictions.

The incumbent must reside within a one‑hour response time of headquarters; candidates outside this radius must be willing to relocate.

The California Governor’s Office of Emergency Services (Cal OES) is committed to fostering a diverse and inclusive culture. Cal OES strives to provide a dynamic workplace where training and leadership develop employees’ emergency and incident management skills.

Public Safety Communications (PSC) Technical Services Branch oversees the California Public Safety Microwave Network (CAPSNET), FCC licensing of public safety radio spectrum, and related ancillary services.

During emergencies, employees may be required to respond outside normal working hours, travel extensively, and relocate as needed.

• Ethical and accountable – exercises good judgment, tact, and responsibility.
• Leadership skills – mentors, trains, and guides lower‑level technicians.
• Technical proficiency – advanced acumen to mentor and support colleagues.
• Team‑oriented – works cooperatively with colleagues, agencies, and stakeholders.
• Independent worker – takes initiative and performs tasks without close supervision.
• Dependable – reliable for on‑call duty, emergency response, and after‑hours work.
• Organized – manages multiple tasks, schedules, and documentation efficiently.
• Communicative – strong oral and written communication skills for coordination and documentation.
• Customer‑focused – responsive to public safety agencies and end‑users.
• Physically resilient – meets work requirements and maintains a high safety consciousness.
• Professional demeanor – represents CalOES core values when supervisors are absent.

• Free parking
• Electric carport
• Excellent CalPERS state pension plan
• 401(k) and 457(b) plans
• Flexible schedules
• Generous paid time off
• Health, dental & vision insurance for employee or employee’s family
• Investment in career development

Associate

Full‑time

Engineering and Information Technology

Public Safety

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