Service Technician

Service Technician at ADT

ADT has been saving lives since 1874 and is the #1 smart‑home security provider in the U.S. We protect and connect families, businesses, and commercial customers with innovative technology and strategic partnerships. Our mission is to protect lives and valuables, whether at home, at work, or on the go.

• Test and validate fire and carbon monoxide detection, networking, hosted video, and access control systems.
• Follow and complete required wired/wireless technology and connection procedures.
• Test and validate system signals and communication with central monitoring to establish service.
• Provide customer service and explain protection systems to homeowners and business owners.
• Work collaboratively with customers and coworkers in a dynamic environment.
• Visit customer locations in homes and businesses to deliver solutions.

• Prior service experience in a technical environment.
• Technical aptitude and strong verbal communication skills.
• Customer‑focused mindset and ability to thrive in uncertainty.
• Valid driver’s license.
• High school diploma or equivalent.

• Full benefits, effective from the first of the month after 31 days of employment.
• Casual, energetic, and engaging work environment.
• Medical, dental, vision, and 401(k) with employer matching.
• Paid vacation time.
• Tuition reimbursement and employee referral bonuses.
• Culture of coaching, development, and career growth opportunities.

ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. Visit us at  to learn more.