HVAC Service Manager

Ques Tec St. Louis is seeking an experienced HVAC Service Manager to lead our service operations in Chesterfield, MO. This is an outstanding opportunity to join a growing team where your leadership, technical expertise, and operational oversight will directly impact customer satisfaction, employee success, and business performance.

We offer a competitive salary of $104,000 - $114,000 annually along with an exceptional benefits package that includes:

• Health, dental, and vision insurance
• 401(k) with company match
• HSA/FSA
• Life insurance
• AD&D
• Short and long-term disability
• Flexible schedule
• Paid time off (PTO)
• Education Assistance
• Mentor/Apprentice program
• Growth opportunities
• Company provided vehicle and phone
• Company uniforms
• Company parties
• Major tools provided
• Continuing education
• Growth potential
• Take-home van
• Tools provided

This is a full-time position working Monday through Friday from 7:00 AM to 4:00 PM.

As an HVAC Service Manager, you will lead and develop a team of HVAC Service Technicians while ensuring staffing levels, training needs, productivity goals, and operational objectives are met. You will audit work orders, maintain project scopes, monitor master schedules, and oversee service agreements to ensure work is completed efficiently and accurately. You will collaborate with the sales team, General Manager, and Sales Manager to coordinate purchasing needs, workforce capacity, materials, equipment, and subcontractors.

Throughout the day, you will analyze labor costs, monitor billing activity and cash flow, review operating procedures, and identify opportunities for improvement. You will provide logistical and technical support to technicians, maintain employee morale, and help ensure the team has the resources necessary to succeed. You will also address customer concerns, maintain strong client relationships, ensure compliance with mechanical codes and industry standards, and verify that required permits and licensing are secured when needed.

Your understanding of HVAC systems and maintenance agreements will help support service recommendations, operational performance, customer satisfaction, and business growth.

• High school diploma or equivalent
• Knowledge of commercial mechanical and electrical systems
• Strong analytical skills with the ability to read and interpret diagrams, plans, and technical manuals
• Strong written and verbal communication skills
• Excellent organizational and time-management skills
• Ability to confidently communicate opinions, needs, and problems
• Valid Class E driver's license, clean driving record, and ability to safely operate a motor vehicle

• HVAC technical background in installation, maintenance, troubleshooting, and repair
• Previous management or supervisory experience
• Associate degree from an accredited HVAC technical program
• HVAC Journeyman License
• EPA Certification

For nearly three decades, Ques Tec Mechanical has delivered reliable HVAC and mechanical contracting solutions backed by a standard of excellence our clients have come to depend on. From routine maintenance to complex mechanical projects, we've built our success on quality, innovation, and integrity. Just as important is our long-standing commitment to the people behind our work. Ques Tec is a place where technicians and staff can truly grow-supported through mentorship, ongoing education, advancement opportunities, and long-term stability.

Our team benefits from outstanding perks, flexible work options, and a positive environment that values dedication and recognizes achievement. When you join Ques Tec, you join a company that invests in your success as intentionally as it invests in its own.

Must have the ability to pass a background check and drug screening test.