Temporary Social Service Assistant

About the Position

The County of Riverside’s Temporary Assignment Program seeks a Temporary Social Services Assistant to support the Department of Public Social Services for multiple locations throughout Riverside County. Applications will be reviewed on Monday, October 6, 2025.

• IHSS - Public Authority Admin;
  Moreno Valley, California – Incumbents will conduct home visits, assist with eligibility applications, and provide transportation or referrals. They will track and manage client data using Excel and SharePoint, provide general clerical support, and collaborate with team members.
• Dept. of Public Social Services – APS/IHSS;
  Moreno Valley, California – Incumbents responsible for data tracking and entry, clerical support, home visits, client transport, eligibility applications, and community referrals.
• Dept. of Public Social Services – APS/IHSS;
  Indio, California – Incumbents will assist Social Service Practitioners with managing calendars, obtaining signatures, conducting joint visits for translation, and providing front‑desk coverage.
• Dept. of Public Social Services – ADS/IHSS;
  Multiple locations – Incumbents will assist clients with completing applications (e.g., Medi‑Cal, Cal Fresh, IHSS), verify bed availability, manage low‑income housing options, deliver pantry food, enroll clients in community pantry programs, and supervise contracted services such as cleaning and moving.

Bilingual in English and Spanish candidates are encouraged to apply. A bilingual exam will be administered to those who qualify.

Our mission is to support and improve the health, safety, well‑being and independence of our county’s individuals and families. We work according to 7 values:
Accountability, Collaboration, Respect, Integrity, Diversity, Learning and Customer Focus. We are an innovative organization where caring professionals collaborate to provide the most effective solutions to customers.

• Make home visits to assess client family environment, determine potential or imminent risk, provide assistance, gather data from interviews, and document findings.
• Review case records, formulate basic service plans, and assist in the delivery of social service plans (e.g., resource referrals, training in work skills and parenting).
• Assist clients with application forms for county programs and secure needed services; advocate for clients in securing services.
• Provide counseling, home management and basic health advice, assist clients in developing parenting and job skills, and support clients dealing with youth or medical issues.
• Act as liaison between professional staff and clients, as well as between county departments and community resources.
• Arrange transportation for clients to attend required services; transport clients in accordance with California safety regulations.
• Supervise and support youth while awaiting placement; document and provide feedback on visitation quality.
• Write reports on client status, searches for missing parents/guardians, and maintain electronic records in the centralized database.
• Provide interpretation for non‑English speaking clients when applicable.

Option I:
Six months as a Community Services Assistant in any Riverside County department.

Option II:
One year experience performing client‑directed services in a social service, healthcare, mental health, or non‑county agency.

Option III:
Completion of 15 semester or 24 quarter units in an accredited college or university with coursework in psychology, sociology, social welfare, or a related field.

Knowledge of basic public social service programs, public assistance policies, laws, regulations, current issues in the field, and cultural attitudes toward community services.

Ability to work effectively with a variety of agencies, interview and evaluate clients, implement basic social service plans, interpret agency programs, and interact with diverse cultures and socio‑economic backgrounds.

For questions regarding this recruitment please contact Carolina Pichardo at Cpichardo.

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