Career Advisor​/Workforce Case Manager

Career TEAM is a leading workforce development organization on a mission to transform lives. We blend cutting‑edge technology with compassionate, high‑touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career TEAM, we’re solving today’s unemployment challenges with smart software, world‑class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you’re passionate about making a difference and believe in the power of technology to transform lives, you’ll feel right at home here.

Career TEAM is looking to hire an Adult and Dislocated Career Advisor/ Workforce Case Manager who will provide career counseling, intensive case management, and follow‑up services under the supervision of the Project Director. This 100% onsite position requires a bilingual advisor to accelerate our human‑condition mission.

• Provide information and case management services to the community.
• Complete intake and eligibility determination for the workforce program.
• Assess jobseekers’ employment and training needs and abilities through interviewing, testing, and other methods.
• Serve as a liaison between workforce development programs and community partners.
• Enter data into and otherwise use and process clients through any participant information system as required, and any other database as required by the One‑Stop system.
• Guide job seekers through the preparation of individual employment plans (IEP) based on their specific occupational goals.
• Counsel clients on available job opportunities, training programs, and other services.
• Refer individuals to appropriate services, training programs, or job opportunities and follow up on those activities.
• Conduct orientation sessions, workshops, job clubs, and other group presentations for clients.
• Follow all policies, procedures, and regulations related to eligibility documentation; ensure case files have originals and/or copies of eligibility documentation.
• Maintain accurate individual case files for each registered customer, assuring that each file contains all required eligibility documents and meets compliance requirements.
• Develop a comprehensive Individual Employment Plan (IEP) for all customers and provide referral and tracking of eligible customers into contracted programs located on‑site or in the community.
• Meet and/or exceed program benchmarks; participate in all staff‑related events as required, including training, staff meetings, and individual supervision.
• Complete all required reports.

• Bachelor’s degree or higher, or equivalent combination of education and experience with 5+ years in operations.
• Bilingual or multilingual preferred.
• Strong communication skills and knowledge of community resources.
• Possess strong analytical and problem‑solving skills, with the ability to make well‑thought‑out decisions.
• Computer literate with MS Word and Excel skills at minimum; able to learn specialized databases and software systems.
• Ability to work with a culturally diverse customer base and demonstrate cultural sensitivity.
• Ability to serve as a role model to customers and motivate them toward achieving goals.
• Ability to meet and/or exceed set goals and objectives.
• Excellent interpersonal, time management, customer service, organizational, and communication skills, both oral and written.
• Knowledgeable about the WIOA program and other workforce program requirements.
• A demonstrated ability to thrive in a fast‑paced environment while remaining flexible, proactive, resourceful, and efficient in maintaining confidentiality.
• Exceptional time management skills to meet deadlines and work under pressure.
• A valid driver’s license.

• 401(k) with a generous employer match.
• Medical, dental, and vision insurance with an employee‑sponsored HSA on qualifying plans.
• Disability insurance.
• Employer‑sponsored life insurance policy.
• Supplemental insurance.

Travel: Position may require local travel up to 25% of the time.

Job Type: Full‑time, Non‑exempt

Background Check Requirements: Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification).…