Senior Software Engineer – JavaScript​/Node.JS

Senior Software Engineer

As a senior engineer on the platform team, you will be responsible for design, implementation, and maintenance of components that support our client’s suite of real‑time support products, including our internal and external API, authentication schemes, platform security, data storage/analytics, and third‑party service integrations. The focus of this role is on the integration of products and services with external platforms such as Service Now, Salesforce, and others.

• 5 years experience working with cloud‑deployed web applications
• 5 years of relational database experience in a web application
• 3 years of professional Node.js/Type Script experience
• Strong experience developing on both back‑end and front‑end in Type Script/JavaScript (React)
• Strong experience with Node.js/Type Script tooling pipelines and test‑driven development
• Ability to provide technical leadership and ownership of components, supporting other engineers as needed with documentation and assistance
• Ability to write well‑structured, idiomatic code in the languages required by specific integration platforms
• Ability to design, plan, execute complex technical tasks in a micro‑service environment
• Experience working in an agile team environment using tools like JIRA

• CRM integration/development (Salesforce/Service
  
  NOW)
• REST API design/development
• WebRTC or other real‑time communication standards
• Experience with LLM APIs, prompt engineering, and prompt management
• Type Script/Web Component Frameworks (React/Angular/etc.)
• Web sockets / proxies / networking
• AWS or similar cloud infrastructure
• Monorepo development using Nx or similar technologies
• UI development technologies such as Storybook
• Experience with AI/LLM technologies

• 100% Remote