Safety Desk Manager

Safety Desk Manager

Transdev is seeking a Safety Desk Manager to oversee Road Safety Supervisors (RSSs) and Safety Desk Supervisors (SDSs) while ensuring strict compliance with the BPS–Transdev contract. This role balances desk-based safety operations and on-the-road supervision, supporting safe, efficient transportation services in a fast-paced environment.

• Competitive compensation package of minimum $62,000 - $77,000

• Vacation: minimum of two (2) weeks
• Sick days: 5 days
• Holidays: 12 days; 8 standard and 4 floating
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability

Benefits may vary depending on location policy. The above represents the standard Corporate Policy.

• Ensure RSS operations comply with all contractual, safety, and company requirements
• Supervise and manage SDSs and RSSs, including performance, scheduling, training, and discipline
• Coordinate and maximize use of RSS personnel and safety vehicles to meet operational needs
• Dispatch emergency responders (Police, Fire, EMTs) when required
• Monitor, verify, and ensure accurate data input into dispatch, safety, incident reporting, and timekeeping systems
• Ensure timely completion, documentation, and distribution of reports, notifications, and follow-ups
• Maintain professional radio communication and enforce proper radio protocols
• Conduct monthly inspections of safety vehicles and equipment
• Maintain professional communication with Transdev Operations and Maintenance teams, schools, public safety officials, and parents
• Split responsibilities evenly between Safety Desk operations and on-the-road supervision
• Attend meetings to review performance goals, safety metrics, and employee concerns
• Make quick, sound decisions in a dynamic, safety-sensitive environment
• Follow all Transdev policies and procedures and perform other duties as assigned

• High school diploma or GED
• Valid driver’s license with a satisfactory driving record
• Five (5) years of passenger transportation experience
• Three (3) years of supervisory or management experience
• Strong verbal and written communication skills
• Ability to work flexible schedules and additional hours as needed

• Dispatch experience in the transportation industry
• School bus or school transit experience

• Strong attention to detail and ability to monitor and audit data input for accuracy and compliance
• Proficiency with Microsoft Word and Excel
• Ability to multitask using radios, phones, laptops, and dispatch systems
• Excellent organizational, customer service, and interpersonal skills
• Ability to work effectively with labor unions and diverse teams
• Adaptability in a fast-paced, safety-focused environment

• Must be able to work shifts or flexible work schedules as needed.
• The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
• Work environment will be a combination of both indoors and outdoors.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.