Case Manager

First Circuit CASA (Court Appointed Special Advocates) is a nonprofit organization dedicated to championing the rights of abused and neglected children involved in the court system. With the support of trained community volunteers, CASA works to ensure that each child's individual needs are identified and addressed, advocating for their safety, stability, and well-being. Volunteers collaborate closely with judges, attorneys, and child welfare professionals to provide informed recommendations that reflect the child's best interests.

First Circuit CASA is committed to creating pathways to safer homes and brighter futures for the children it serves.

The CASA Manager is a full-time, on-site position based in Mitchell, SD, responsible for overseeing the daily operations of the CASA program. This role includes recruiting, training, and supervising volunteer advocates, as well as providing ongoing coaching and support to ensure effective advocacy for children. The CASA Manager will coordinate case assignments, review volunteer reports, maintain accurate case records, and communicate regularly with the court and child welfare partners.

The position also involves developing community outreach initiatives, representing CASA at local meetings and events, and assisting with grant reporting and program evaluation. The CASA Manager works collaboratively with leadership to strengthen program quality, ensure compliance with CASA standards, and advance the organization’s mission.

• Experience in child welfare, social services, education, criminal justice, or a related human services field.
• Strong skills in case management, advocacy, and collaboration with courts, legal professionals, and community agencies.
• Demonstrated ability in volunteer recruitment, training, supervision, and support.
• Excellent written and verbal communication skills, including report writing and documentation.
• Proficiency with office software, data entry, and maintaining confidential records.
• Strong organizational, time management, and problem-solving skills, with attention to detail.
• Ability to work with individuals from diverse backgrounds with empathy, cultural humility, and professionalism.
• Bachelor's degree in social work, psychology, criminal justice, education, or a related field preferred; equivalent experience considered.
• Willingness to work occasional evenings or weekends to support volunteers and community events.
• Ability to pass any necessary background checks and comply with CASA program standards.