Scholarship Officer II

Scholarship Officer II - 006883

Position Number - 006883

Position Title
- Scholarship Officer II - 006883

Division
- Finance and Administration

Department - 172700 - Office of Scholarship Services

Minimum Qualifications
- Bachelor's degree in a related field from an accredited institution as approved and accepted by the University of South Alabama and two years of professional experience in financial services or a related field. An equivalent combination of education and experience may be considered.

Preferred Qualifications
- Experience in student support services is preferred.

Job Description Summary
- The University of South Alabama's Office of Scholarship Services is seeking to hire a Scholarship Officer II. Interested candidates should apply to be considered.

Essential Functions These are the job duties required of the position.

Essential Functions
- Coordinates the activities of USA's Office of Scholarship Services by maintaining a centralized scholarship office and software management system (JagSPOT) and providing support and guidance to students, faculty, and departmental staff. Maintains a campus-wide scholarship system for consolidated University processes. Works with University departmental staff to assist in the utilization of the scholarship management system as a centralized method for applications, review processes, and awarding.

Modifies and maintains institutional and general scholarship fund opportunities in the JagSPOT system. Coordinates post-award processes to include student data and FERPA release forms. Coordinates the awarding of scholarship/awards through Next Gen Scholarship Manager and Banner. Maintains documentation of scholarship opportunities. Modifies and maintains JagSPOT training materials. Coordinates and provides training/presentations on scholarship systems and processes. Assists in developing and maintaining processes and procedures as it pertains to scholarship awarding and accountability.

Oversees JagSPOT training from set-up to scheduling and implementing sessions on a monthly and annual basis. Receives and tracks fully executed donor agreements and audits documentation through Development, Departments, and Banner systems. Reviews and works with departments to implement new agreements and assists in monitoring compliance for existing agreements. Maintains official and comprehensive scholarship listing. Assists with scholarship renewal process.

Prepares reports and coordinates with Advancement on student award reporting. Facilitates and maintains effective working relationships with campus partners, communicates with and provides a responsive service to customers and contacts on campus. Serves as primary contact for incoming transfer students as related to scholarships for the Transfer Team. Assists with direct front-line support for incoming and current student population. Assists with supervising and training team members as needed.

Coordinates the daily processing of the scholarship awarding report via Next Gen to Banner to ensure accurate processing. Assists in answering departmental emails, phone calls, and assisting walk-ins. Logs conversation with students/families in the database for audit trail purposes. Provides accurate information quickly efficiently, and with a positive attitude by demonstrating a high level of communication skills and extensive knowledge to ensure students, families, faculty and staff feel supported with a student-first mentality.

Provides general office support that assists in the functioning of the office. Participates in or leads department and division committees as assigned. Attends and participates in scheduled events during and after office hours as needed. Regular and prompt attendance. Ability to work schedule as defined and additional hours as required. Related duties as required.

Posting Information

Number of Vacancies - 1

Job Open Date - 10/22/2026

Job Close Date

Open Until Filled
- Yes

Working Days
- Monday
- Friday

Working Hours - 8:00 a.m.

- 5:00 p.m.

Job Location
- Main Campus

Full-time or Part-Time
- Full Time

Regular or Temporary
- Regular