Analyst, DevOps

FLSA Status Exempt
Job Family Dev Ops
Cost Center
283

Dev Ops Process Analyst III will enhance and optimize Dev Ops practices within our organization. This role will focus on analyzing, refining, and documenting Dev Ops processes, ensuring alignment with organizational goals, and supporting the seamless integration of development and operations workflows. As a Dev Ops Process Analyst, you will be instrumental in driving process improvements, fostering collaboration, and enabling the successful implementation of Dev Ops initiatives.

• Process Analysis and Optimization:
  Evaluate existing development and operations workflows to identify inefficiencies, bottlenecks, and areas for improvement. Develop and recommend strategies for optimizing Dev Ops processes to enhance collaboration, reduce time-to-market, and increase operational efficiency. Research and implement industry best practices, tools, and methodologies to standardize and improve workflows.
• Cross-Functional Collaboration:
  
  Partner with stakeholders across development, operations, quality assurance, and business teams to gather requirements and provide insights for process improvement. Facilitate communication between teams to ensure alignment on goals, objectives, and best practices. Act as a liaison to address concerns and ensure continuous engagement from all stakeholders. When necessary, triage incoming work to multiple Dev Ops teams.
• Documentation and Reporting:
  Create and maintain detailed process documentation, including workflows, standard operating procedures (SOPs), and change logs. Develop dashboards and reporting mechanisms to provide visibility into Dev Ops performance metrics and progress on initiatives. Deliver regular updates to management and stakeholders on process improvement efforts and outcomes.
• Continuous Improvement and Innovation:
  Promote a culture of continuous improvement by identifying opportunities for innovation and process enhancement. Provide guidance and mentorship to team members on best practices and methodologies. Conduct training sessions and workshops to build team capabilities in Dev Ops processes and tools.
• Risk and Issue Management:
  Identify potential risks and dependencies within Dev Ops processes and propose mitigation strategies. Work proactively to resolve issues and ensure seamless delivery of initiatives.

Other duties as assigned.

• Must exhibit strong proficiency in the use of Microsoft Office especially Excel.
• Problem-solving and leadership skills.
• Must have ability to independently identify project issues, determine appropriate actions to resolve the issues, and escalating appropriately.
• Must be able to work with limited supervision, make independent judgment decisions, and remain effective under pressure.
• Project planning, risk management, time management and other project management skills.
• Experience in strategic planning, risk management and/or change management.
• Proficiency in project management software and tools.
• Conflict resolution experience.
• Ability to handle multiple tasks effectively.
• Ability to work under pressure and to prioritize.
• Must possess excellent organizational skills.
• Must be able to proficiently speak, read and write in English.
• Must be able to see clearly with or without corrective lenses and hear clearly with or without aids.
• Must be able to use hands, fingers and wrists, repetitively, using a computer keyboard and other office equipment, regularly.
• Must possess excellent written and verbal communication skills.
• Must be able to interact cordially and productively with co-workers in a team environment.

Employees are…