Service Designer; Mobile

This is responsible administrative and professional work involving the design, improvement, and optimization of the organization’s service delivery as part of performance and improvement programs for the employing jurisdiction.

Jurisdiction Starting Salary City of Mobile $60,164

• Attainment of a minimum of a bachelor's degree from an accredited college or university in design, business, public administration, engineering or a related field and a minimum of three years of responsible experience in process improvement methodologies such as design thinking and human‑centered design or related area; or a combination of education and experience equivalent to these requirements.

• Must possess a valid driver’s license from state of residence.

• All qualified candidates are requested to attach samples of work to this application or provide a document containing a link to an online file/portfolio. Samples may include case studies, service blueprints, process maps, personas, qualitative data backed reports, etc.
• For details, please see Class Specifications | Service Designer | Class Spec Details.
• All applications should be submitted online through the Mobile Civil Service Job Opportunities page.
• Accuracy and truthfulness are of primary importance for Civil Service System employment, and all applications are reviewed with this in mind.
• Please note that this job posting will close once 275 applications have been received.

• Eligibles selected for appointment must meet the established medical and physical standards for the class of work. The medical examination must be by one of the physicians designated by the Personnel Board. Appointees must bear the cost of the examination.

• A person with a disability may request accommodation by contacting the Mobile Civil Service at .

Adam Bourne, Civil Service Director

The agencies we serve are equal opportunity employers