MA Outreach Specialist

Overview

Franklin Primary Health Center is seeking a Medical Assistant Outreach Specialist for our Mobile, AL location. This full-time position combines community outreach with clinical support, focusing on health insurance education and enrollment assistance across multiple counties.

• Conduct public education on Medicaid, CHIP, and Marketplace coverage options
• Develop and execute outreach and enrollment strategies and work plans
• Provide culturally appropriate health education and trainings
• Coordinate with grassroots partners and local health agencies
• Assist individuals in understanding and accessing affordable coverage
• Ensure all outreach materials are approved prior to distribution
• Maintain strong community partnerships and network presence
• Deliver technical assistance and training to community partners
• Provide progress reports and presentations to management
• Use own vehicle for regional travel (mileage reimbursed)
• Maintain and secure assigned equipment and supplies

• Record patient vitals, weights, and chief complaints
• Ensure lab results are in charts before provider visits
• Assist in exam rooms and with procedures or treatments
• Administer medications as ordered, under supervision
• Send follow-up letters for missed appointments or abnormal results
• Maintain stock and organization in exam and supply rooms
• Provide lab coverage when needed
• Rotate to front desk, x-ray, or lab departments as required
• Maintain CPR certification and CEUs per licensure board requirements

• High school diploma or GED required; BS in social services or related field preferred
• Graduate of an approved Medical Assistant program or equivalent experience
• Familiarity with Medicaid, CHIP, and the Health Insurance Marketplace
• Proficiency with Microsoft Office (Word, PowerPoint, Outlook, Excel)
• Strong public speaking, organizational, and communication skills
• Ability to explain complex information clearly to diverse audiences
• Knowledge of local public health resources and regional communities
• Valid driver’s license, personal vehicle, and insurance required

Full-time | Monday–Friday | Day shift | $17.00–$19.00 per hour

• Health, dental, and life insurance
• Paid time off
• Retirement plan