Program Specialist, PM

Program Specialist, PM

AltaPointe Health Systems

BayPointe Hospital is a psychiatric acute care facility located in Mobile, AL with capacity to serve both children and adolescent populations and adults. BayPointe’s clinical and medical professionals assess and evaluate adults and adolescents in psychiatric crises. Treatment focuses on stabilizing psychiatric symptoms and preventing psychiatric commitment. Adults and/or child/adolescents admitted to BayPointe will have exhibited life‑threatening, destructive or disabling behavior or symptoms.

Each patient completes a psychiatric diagnostic evaluation and receives 24‑hour clinical care for the duration of their stay. The goal is for each patient to return home or to the least restrictive level of care. BayPointe also serves children and adolescents in a residential setting unable to safely remain in a less restrictive setting. BayPointe offers a caring, structured environment and developmentally appropriate therapeutic services for each child 24 hours a day.

The program provides support to families or caregivers that helps maintain, enhance, or develop attachment with their child/adolescent during treatment. Consumers, families, caregivers, school system personnel, DHR workers, and others as appropriate are directly involved in the consumer’s treatment and discharge planning.

• Provides ongoing monitoring of consumers and completes documentation related to monitoring/observations appropriately and in a timely manner in accordance with MD orders
• Engages consumers to ensure their safety, needs are met, and participation in planned activities is occurring
• Assists consumer with personal hygiene issues (bathing, toileting, and other personal care), medical appointments, chores, recreational activities and safety issues
• Provides support to teachers during class time which may include assisting consumers with class assignments, keeping consumers on task, and intervening when necessary
• Ensures unit schedules are followed and encourages consumers to actively participate in planned activities
• Performs hand‑off communication at shift change
• Provides training on Basic Living Skills (BLS) according to the consumer’s treatment goals as identified by the treatment team and completes the related documentation
• Leads the program groups and activities to actively engage consumers in treatment
• Completes Environment of Care (EOC) unit checklists and reports findings to supervisor
• Ensures consumers receive meals and confirms information on the meal count sheet
• Works collaboratively with the nursing staff, therapy staff, recreation therapy staff to ensure effective milieu management
• Responds to crisis situations throughout facility using proper interventions
• Ensures units, rooms, and common areas remain neat, tidy and in good operation condition; encourages consumer to support the effort
• Effectively collaborates and accurately communicates with treatment team members regarding consumers’ progress, regression interactions, moods, attitudes, issues, crisis, etc
• Shows discretion when discussing consumers’ information with others
• Responsible for reporting consumer/staff problems to supervisor in a timely manner
• Demonstrates willingness to work on any unit at BayPointe based on facility needs as directed
• Effectively models appropriate behavior including good communication skills, grooming habits, manners, emotional maturity, etc
• If a driving position, transports consumer to prescribed locations or goes on unit errands as directed
• Follows curriculum as outlined by supervisor
• Conducts groups and all consumer engagement in a timely manner and consistently follows outlined schedule
• Manages assigned unit to ensure that consumers are in groups, meals and completing hygiene as scheduled
• Follows the program schedule to maximize consumer engagement and quality of care
• Demonstrates the ability to recognize the elements of a crisis state and knows how to deescalate or resolve the situation
• Applies seclusion and restraint according to policy and procedures
• Effectively collaborates with the treatment team members and outside sources in the delivery of clinical services
• Effectively…