Property Manager

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The Property Manager is responsible for overseeing the daily property management operations of the adult community housing and adult residential services programs, ensuring efficient tenant processing, regulatory compliance, and high-quality service delivery. This role supports positive apartment complex and tenant relations, smooth unit turnover, and accurate documentation across all systems.

• Manage day‑to‑day property operations for the housing program.
• Process tenant applications and conduct eligibility reviews.
• Approve tenants in accordance with program requirements and organizational policies.
• Calculate income‑based rent and prepare all related documentation.
• Create leases, renewals, and all required tenant paperwork.
• Maintain accurate, organized, and compliant tenant files.
• Review and assess potential lease violations; issue violation notices as needed.
• Process monthly rent charges and maintain all corporate leases.
• Convert vacant units to move‑in ready status and coordinate turnover activities.
• Correspond with apartment complexes regarding tenant or apartment concerns.
• Maintain compliance with corporate leases and housing program requirements.
• Ensure all databases remain up to date with accurate lease dates, vacancy status, and rent amounts.
• Coordinate with case managers and apartment complexes to resolve tenant or unit‑related issues.
• Coordinate vendor activities related to apartment maintenance, cleaning, or repairs.
• Collaborate with internal teams to support program goals and continuous improvement.

• Treat consumers, visitors and co‑workers with care, dignity and compassion.
• Respect consumers’ privacy and confidentiality.
• Be pleasant and cooperative with others.
• Assist consumers, visitors and co‑workers as needed.
• Personal values don’t inhibit ability to relate and care for others.
• Be sensitive to the consumer’s needs, expectations and individual differences.
• Be gentle and calm with consumers, families and others as appropriate.

• Appropriately supervise staff according to AHS human resources guidelines.
• Actively participate in Performance Improvement activities.
• Actively participate in AHS committees as requested.
• Document how‑to instructions of job duties.
• Assist with paperless initiative by organizing and maintaining electronic files.
• Complete assigned tasks accurately and in a timely manner.
• Follow AHS policies and procedures.
• Receive and respond to inquiries of billing matters promptly and courteously.
• Perform financial analysis as needed.
• Assist with performance of duties of other staff in periods of absence.
• Perform other duties as assigned.

• Seek supervision and consultation as needed.
• Accept and employ directives for improvement.
• Actively work to enhance skills.

• Associate’s degree in business or related field; or five years of related work experience may be used in lieu of the education requirement.
• Minimum of two years of property management experience.
• NAHMA, NAHP or CPO designation preferred.
• Experience with HUD PBRA preferred; NAHMA SHCM designation a plus.
• Advanced knowledge of Microsoft Excel and ability to process and analyze large volumes of electronic or handwritten data.
• Proficient with computer applications including Microsoft Office, Outlook and Electronic Health Record systems.
• Ability to work independently with minimum supervision and excellent problem‑solving skills with attention to detail.
• Working knowledge of HUD rules and regulations a plus; grant preparation knowledge a plus; HIPAA and related compliance a plus.

Mid‑Senior level

Full‑time

Sales and Management

Hospitals and Health Care