IT Help Desk Lead & Service Excellence Manager
Listed on 2026-11-06
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IT/Tech
IT Support, IT Project Manager, Systems Administrator, IT Specialist
University of South Alabama Health System is seeking an IT Help Desk supervisor to lead a team, coordinate daily operations, and ensure high-quality user support. You will recruit, train, and mentor staff, maintain service standards, and drive improvements across incident handling and documentation.
The role requires a Bachelor’s degree in IT or related field, 3 years IT experience with at least 1 year in supervision, and ITIL familiarity. Experience with SharePoint and ITSM platforms is a plus.
Step into the IT Help Desk Lead & Service Excellence Manager role at University of South Alabama Health System in Mobile, AL, United States and grow with us.
This opportunity is part of our work in IT & Technology.
The advertised compensation is 60.000 - 90.000.
We aim to respond to suitable candidates as soon as possible.
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