Store Team Leader

Position Summary

Position Status:
Full-Time — Hourly Rate: $16 —

Location:

435 E Clifty Drive, Madison, IN 47250

The Store Team Leader assists the Store Leader, Assistant Store Leader, management team, and staff to execute store operational goals of the annual operating plan. The Team Leader makes judgments involving customers, team members, operational issues, business planning, priority setting, compliance with company policies, and all areas of the business.

• Staff Management & Development (30%):
  Provide coaching and training to hourly employees on daily tasks, participate in recruitment and interview, seek professional development opportunities.
• Operations (60%):
  Complete day‑to‑day tasks, suggest efficiency improvements, represent Goodwill’s Mission, Vision, and Values to customers.
• Financial Management & Reporting (10%):
  Steward resources, track and measure sales, production goals, and donations.

• Relevant experience in a service‑related industry (retail, hospitality, food, etc.) with supervisory responsibilities.
• Strong coaching, communication, customer focus, technical knowledge, results‑oriented, critical thinking, and ethical conduct.
• Ability to manage physical demands: sit, stand, walk, stoop, kneel, crouch, lift 10–50 pounds, handle noise and temperature variations.

• Health, dental, and vision insurance.
• Short‑ and long‑term disability plans.
• Paid time off and holidays.
• Retirement planning with company match.
• Tuition reimbursement, leadership development, and continuing education.
• Preventive health program, Section 125 pretax accounts, discount programs, mental health support, nurse health coaching.
• Daily pay options.

Goodwill of Central & Southern Indiana is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. Requests for reasonable accommodations will be considered on a case‑by‑case basis.

Please email hrbp for accommodations.