Sales Coordinator

Sales Coordinator — Hotel

Department:
Sales & Marketing

Reports To:

Sales Manager / Director of Sales

The Sales Coordinator supports the Sales & Marketing team by handling administrative tasks, coordinating client communications, and ensuring smooth execution of sales activities. This role acts as a link between sales, operations, and clients to help maximize hotel revenue and customer satisfaction.

• Provide administrative support to the Sales Manager and sales team
• Handle sales inquiries, prepare proposals, quotations, and contracts
• Maintain and update client databases, sales records, and CRM systems
• Coordinate site inspections, sales calls, and client meetings
• Follow up on leads, tentative bookings, and confirmations
• Assist in the coordination of group bookings, events, and conferences
• Liaise with departments such as Front Office, Reservations, Banquet, and Finance to ensure accurate execution of bookings
• Prepare sales reports, forecasts, and presentation materials
• Ensure all contracts and agreements are properly documented and filed
• Handle client correspondence professionally via email and phone
• Other duties as assigned

• Diploma or bachelor’s degree in hospitality, Business Administration, or a related field (preferred)
• Previous experience in hotel sales, reservations, or front office is an advantage
• Strong organizational and multitasking skills
• Excellent written and verbal communication skills
  
  Proficiency in MS Office and hotel management systems
• Attention to detail and ability to meet deadlines
• Team-oriented with a proactive and professional attitude

• Timely and accurate handling of sales documentation
• Lead response time and follow-up effectiveness
• Support provided to achieve sales targets
• Client satisfaction and internal coordination efficiency

• Entry level

• Full-time

• Sales and Business Development

• Hospitality