Leasing Professional - Part time

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Woodside Part Time Mobile, AL, US

2 days ago Requisition

Salary Range: $15.50 To $16.00 Hourly

JOB PERFORMANCE STANDARD – Leasing Professional

SKILLS, KNOWLEDGE & PERSONAL CHARACTERISTICS:
The following attributes are desirable for job success: experience in leasing multi-family properties, industry leasing designation (NALP), computer literate, ability to communicate both verbally and in written form effectively, safety conscious, preference for sales, ability to work well under pressure, organizational skills, self-motivation and self-direction, exhibit excellent customer service attitude and a willingness to connect and build rapport with residents and prospects.

Partner well with peers, supervisor, and corporate office support team. Ability to deliver superior customer service.

SUMMARY OF FUNCTIONS:
Responsible for conversion of telephone and walk-in prospects to leases, resulting in maintained and increased occupancy, and the inherent responsibility to effectively communicate to existing residents and establish a successful renewal program. Responsible for weekly/monthly leasing reports to include assisting the assistant manager in receiving and posting of rents. Also responsible for completing the market survey weekly. Assist in maintaining office administrative needs including filing, maintaining lease files according to the policy and computer records.

Walk targeted vacant units and model apartment daily and freshen by light cleaning and ensuring appropriate marketing material is displayed. Responsible for mini model set up in targeted units. Identify and strive to meet the resident’s needs.

ESSENTIAL FUNCTIONS:

Duties may include, but are not limited to:
1) Leasing and Marketing: a. Respond promptly to telephone inquiries and email leads from advertising sources to generate prospective resident visits to the property. Maintain a call closing ratio of at least 30%. b. Show and demonstrate apartments, utilizing relationship sales skills to demonstrate market ready product and availability to close on prospects. Maintain a deposit to show ratio of at least 30% or as defined by the Regional Manager per market.

c. Follow-up with prospective residents via thank you cards, emails, and telephone and enter activity into One Site.
1. Follow up with thank you letter, written on the same day of initial visit.
2. Follow up with email within 12 hours of initial visit.
3. Follow up with telephone call within 24 hours of initial visit. d. Monitor telephone and walk-in and on-line traffic daily at property via welcome cards and traffic logs- and enter into the One Site software system daily. e. Walk model tour route and open models daily to ensure quality presentation and if necessary sparkle clean vacant show units. f. Participate in touch up cleaning the common/amenity areas in clubhouse/offices and ensuring amenity supplies are replenished as needed.

g. Obtain lease information and complete lease applications. Conduct required screening and reference checks on prospects. Set up and maintain complete and accurate lease files including addendums. h. Assist in conducting market surveys, to be submitted to the corporate office weekly. i. Help with outreach marketing by visiting and connecting with local businesses. j. Update social media three times per week.

2 k. Enter work orders into the One Site as submitted into the office, Print out two copies for the Resident Services team. One copy will be left for the resident with comments once the work is completed. l. Call back work…