Patient Safety & Security Specialist
Listed on 2026-10-17
-
Security
Security Officer
Description
Patient Safety & Security Specialist - Behavioral Health Make a Difference Every DayAre you great with people, committed to excellent customer service, and able to stay calm when situations get challenging?
New Season is looking for a Patient Safety & Security Specialist to help create a safe, welcoming, and respectful environment for patients receiving behavioral health and addiction treatment.
This highly visible, patient-facing role combines customer service, patient engagement, safety and security, de-escalation, and conflict resolution. You'll build positive relationships with patients while helping maintain a safe and supportive clinic environment.
- Provide friendly, professional customer service and positive patient engagement
- Monitor patient activity throughout the clinic, dosing areas, parking lot, and surrounding property
- Conduct routine safety and security rounds
- Use effective communication and de-escalation techniques during challenging situations
- Respond quickly and professionally to disturbances or safety concerns
- Help prevent diversion, theft, and other security concerns
- Maintain a safe, clean, and welcoming environment for patients and staff
- High school diploma or GED
- Experience with de-escalation, conflict resolution, and/or crowd control
- Strong customer service and communication skills
- Ability to remain calm and professional under pressure
- Experience in security, healthcare, behavioral health, patient services, mental health, addiction treatment, crisis intervention, corrections, hospitality, or other customer-facing roles is a plus
- Full benefits available Day One
- PTO accrual begins Day One - up to 3 weeks
- Tuition reimbursement
- 401(k) with company match
- Employee referral bonuses up to $2,000
- Opportunities for career growth
For over 30 years, New Season Treatment Centers has provided compassionate outpatient treatment for individuals living with Opioid Use Disorder (OUD). Join a team where your ability to connect with people, provide exceptional service, and maintain a safe environment can make a difference every day.
Equal Opportunity EmployerNew Season is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job or State RequirementsHigh school diploma/GED
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).