Airport Agent - Ramp and Customer Service
Listed on 2025-12-31
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Transportation
Airport Staff & Aviation Operations, Transportation Logistics
Overview
Who we are:
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air, where you will join a team committed to providing outstanding service.
We offer:
- Amazing employee flight privileges within the American Airlines global network
- Training and development programs to take your career to the next level
- Comprehensive health and life benefits (subject to location)
Pay Rate: $13.80/hr
ResponsibilitiesHow will you make an impact?
- Guide and direct incoming and outgoing aircraft on the taxiway to ensure they enter or leave their gate safely and on time.
- Load, unload, sort, and transfer passenger baggage, cargo/freight, and company materials. Some items can weigh up to 75 lbs.
- Drive ground equipment such as tugs, belt loaders, and bag carts to assist with aircraft push-in/out, baggage loading, and delivery.
- Collaborate with the team to ensure safe and on-time departures.
- May clean the interior of the aircraft and service lavatories.
Who are we looking for?
Requirements
- Minimum age: 18
- High school diploma, GED, or international equivalent
- Valid, unexpired, and unsuspended state driver’s license (some restrictions may apply)
- Ability to work rotating shifts including days, overnights, weekends, holidays, and days off
- Flexible to work additional hours on short notice when needed
- Ability to carry, bend, lift, and turn with items weighing up to 75 lbs.
- Willing to work outdoors in variable weather conditions
- Enjoy working under deadlines and have an interest in the airline industry
- Ability to communicate clearly, politely, and friendly
- Proficiency in reading, writing, speaking, and understanding English fluently
- Authorized to work in the U.S. without sponsorship
Please note:
This description provides a brief overview of the position. It is not exhaustive, and duties may change at any time.
Envoy Air is an Equal Opportunity Employer – Minorities/Women/Veterans/Disabled.
Envoy Air Inc., a subsidiary of American Airlines Group, provides regional flight services under the American Eagle brand and ground handling services for many American Airlines flights. Founded in 1998, headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago, and Miami, and a large ground operation in Los Angeles. Connect with Envoy on Twitter @Envoy Air Careers , Instagram @Envoy Air Careers , and Facebook and .
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