HR/Office Manager
Listed on 2026-01-03
-
HR/Recruitment
Employee Relations -
Management
Employee Relations
Job Description
Job Description
About UsStar Nonemergent Transportation provides safe, reliable, and compassionate nonemergency medical transportation (NEMT) services. Our mission is to ensure that patients and clients can access their healthcare appointments with care and dignity. As we grow, we are seeking an experienced HR Manager with NEMT industry experience to lead our HR department and support overall operations.
Position OverviewThe HR Manager will oversee all aspects of human resources, including recruitment, compliance, employee relations, payroll, and workforce development. This role requires prior experience in the nonemergency medical transportation (NEMT) industry , with a strong understanding of driver hiring, compliance, and healthcare-related requirements.
In addition, this position requires the HR Manager to be cross‑trained on all office tasks (dispatch, scheduling, billing, and administrative duties) in order to provide coverage when staff are absent. The ideal candidate is hands‑on, adaptable, and ready to step in wherever needed to keep operations running smoothly.
Key Responsibilities- Lead recruitment and hiring of NEMT drivers, dispatchers, and administrative staff.
- Manage onboarding, driver credentialing, background checks, and training.
- Oversee payroll, scheduling, and benefits administration.
- Ensure compliance with federal, state, and local employment laws, as well as NEMT‑specific regulations.
- Maintain HR records, including driver files, licenses, certifications, and medical clearances.
- Support managers with employee relations, conflict resolution, and disciplinary actions.
- Cross‑train on office functions (dispatching, scheduling, billing, customer service) to cover staff absences when needed.
- Promote employee engagement, retention, and safety culture.
- Bachelor's degree in Human Resources, Business Administration, or related field (HR certification preferred).
- 3+ years of HR management experience in the Nonemergency Medical Transportation (NEMT) industry required.
- Knowledge of HR best practices, employment laws, and NEMT compliance.
- Strong organizational and multitasking abilities.
- Excellent communication, leadership, and problem‑solving skills.
- Ability to step into multiple roles and maintain smooth operations when needed.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).