Outreach Coordinator, Modesto Center

Outreach Coordinator

Digital NEST creates access to opportunity through vibrant, tech-enabled workforce development centers that empower youth from working-class and farm worker communities to pursue wealth-building careers. We combine professional, technical, and career navigation skills training with mentorship, community, and access to cutting-edge technology.

The Outreach Coordinator is the critical point-person responsible for owning the top of the recruitment funnel for the Center, driving awareness and interest in Digital NEST programming and centers. This role will be the primary driver of youth outreach and recruitment.

This role requires a proactive, high-energy executor who thrives on community outreach, public speaking, consistent follow-up, and meeting quantitative recruitment targets. The Coordinator is responsible for being the face of the NEST in feeder schools and community settings, ensuring a steady pipeline of prospective members.

Responsibilities:

• Member Recruitment & Outreach Execution (70%)
• Lead generation, serving as the primary youth recruiter for the center.
• Proactively lead high-impact, consistent classroom presentations across all feeder high schools and colleges in the community during peak recruitment cycles.
• Maintain a consistent presence at target high schools, colleges and in the community through tabling, pop-up events, and outreach activities to capture new leads.
• Support partnerships by executing recruitment strategies that leverage relationships (principals, counselors, teachers) built by the Senior Manager to secure consistent classroom access and referral sources.
• Maintain and utilize the standardized recruitment toolkit (messaging, templates, materials) to ensure consistent, high-quality outreach.
• Execute recruitment events and activities as directed by the Senior Manager, focusing on capturing and converting prospective member interest.
• In collaboration with the Sr. Manager, pilot referral and youth ambassador recruitment activities at the center and in the community.
• Identify and escalate access barriers, low conversion, or systemic outreach issues to the Senior Manager promptly.
• Lead Management & Data Integrity (20%)
• Conduct immediate, high-quality follow up (call, text, email) within 24-48 hours of interest forms for all new leads.
• Re-engage cold or unresponsive leads via multi-channel outreach to move them toward a scheduled tour.
• Accurately track all interest forms, outreach attempts, and follow-up activities to maintain clear data integrity for funnel tracking.
• Conduct regular reviews of lead generation and conversion data and prepare clear summaries for the Senior Manager/Center Team meetings.
• Member Engagement & Center Support (10%)
• Lead the delivery of the existing career development Quest Club curriculum at the center to support active members' growth.
• Support parent communication efforts, share parent-friendly information after presentations and support the Senior Manager's seasonal parent touchpoints as needed.
• Actively participate in Hub and Center Team meetings, sharing insights from the field to improve recruitment strategy.
• Provide general support to fundraising efforts by showcasing members and member work, and acting as a professional ambassador in the community.
• Other duties as assigned.

Qualifications:

• The equivalent of at least 5 years of full-time professional experience in a field related to youth engagement, outreach, or community coordination.
• Demonstrated ability to proactively recruit, engage, and connect positively with youth from diverse backgrounds, with a proven focus on meeting quantitative targets.
• Excellent communication, including strong public speaking skills and comfort delivering compelling presentations to large groups of youth and educators.
• Demonstrated ability to manage high-volume lead lists and execute consistent, multi-channel follow-up to drive conversion.
• Strong attention to detail and project management skills.

Preferred-But-Not
- Required Qualifications:

• Bilingual/Biliterate English and Spanish (highly preferred).
• Familiarity with the Community K-12 and higher education ecosystem.
• Experience with data entry and maintaining records in a CRM or student information system (e.g., Salesforce, Airtable).

Requirements:

• Passion for the mission of Digital NEST and belief in upholding organization's core values.
• Understanding of and sensitivity to issues of culture/ethnicity/race, gender, sexual identity, class/SES and immigration status.
• Ability to be an ally to people of…