Operations Manager

Reporting to senior management, the Operations Manager will take ownership of a busy warehouse operation in Moira. This full-time, permanent post, paying £38,000 to £50,000 per annum, suits a hands‑on leader with proven experience across inbound, outbound and reverse logistics.

Key duties include managing goods in, dispatch and returns, driving productivity against agreed KPIs, controlling costs and maintaining safety and customer service standards.

The successful candidate will lead, coach and develop shift teams, implement continuous improvement initiatives and ensure compliance with health and safety legislation.

Strong people management, commercial awareness and problem‑solving abilities are essential, alongside a track record of delivering results within a warehousing or distribution setting.

Are you a hands‑on Operations Manager who thrives in a fast‑paced warehouse environment? Do you know how to lead teams, drive performance, and keep operations running smoothly? If so, we want to hear from you.

We're looking for an experienced Operations Manager to take ownership of a busy warehouse operation, leading teams across inbound, outbound, and reverse logistics while driving efficiency, service, and continuous improvement.

You will be responsible for the day‑to‑day management of warehouse operations, ensuring productivity, safety, and customer service standards are consistently achieved.

• Lead and manage all warehouse operations including goods in, dispatch, and returns.
• Drive operational performance, KPIs, and service levels.
• Control costs and manage resources effectively.
• Ensure compliance with Health & Safety standards and company procedures.
• Develop, mentor, and inspire Team Leaders and warehouse staff.
• Manage workforce planning to meet changing business demands.
• Oversee WMS processes and operational reporting.
• Build strong relationships with customers and internal stakeholders.
• Lead continuous improvement initiatives to enhance efficiency and productivity.
• Foster a positive, high‑performing culture across the operation.

• Proven experience in a senior warehouse management role.
• Strong background within a 3PL/logistics environment.
• Excellent leadership and people management skills.
• Experienced in managing KPIs, budgets, and operational performance.
• Strong knowledge of warehouse systems (WMS).
• Commercially aware with excellent problem‑solving abilities.
• Confident communicator who can influence at all levels.

• Salary up to £50,000
• Monday-Friday, 7am-3pm shift
• Career progression opportunities
• Enhanced annual leave entitlement
• Cycle-to-work scheme
• Life assurance cover
• Health & wellbeing support programmes
• Retail discounts and employee perks